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Source Id
343

Property Condition Reviews – North Royalton, Willoughby, and Jesse C. Owens Post Offices in Ohio

2021
21-138-R21
Audit
U.S. Postal Service OIG
U.S. Postal Service

The North Royalton, Willoughby, and Jesse C. Owens Post Offices are in the Ohio 1 District. The Postal Service is required to maintain a safe and healthy environment for both employees and customers in accordance with its internal policies and procedures and Occupational Safety and Health...

Property Condition Reviews – Cochituate, Winchester, and John F. Kennedy Post Offices in Massachusetts

2021
21-144-R21
Audit
U.S. Postal Service OIG
U.S. Postal Service

The Cochituate, Winchester, and John F. Kennedy Post Offices are in the Massachusetts-Rhode Island District. The Postal Service is required to maintain a safe and healthy environment for both employees and customers in accordance with its internal policies and procedures and Occupational Safety and...

COVID-19 Leave Administration

2021
21-032-R21
Audit
U.S. Postal Service OIG
U.S. Postal Service
Pandemic

Our objective was to assess the Postal Service’s management of its employees’ use of novel coronavirus disease (COVID-19) leave under the Families First Coronavirus Response Act (FFCRA). Although the FFCRA expired on December 31, 2020, the Postal Service continued to allow liberal leave usage for...

Marketers’ Perceptions of Informed Delivery and Informed Visibility

2021
RISC-WP-21-005
Inspection / Evaluation
U.S. Postal Service OIG
U.S. Postal Service

In its 10-year plan, the Postal Service expressed an intent to enhance tools that drive greater value for the senders of mail, including Informed Delivery (ID) and Informed Visibility (IV). In this white paper, the OIG discusses marketers’ perceptions of ID and IV and their suggestions to improve...

Vote by Mail and the Postal Service: A Primer

2021
RISC-WP-21-004
Inspection / Evaluation
U.S. Postal Service OIG
U.S. Postal Service

The portion of Americans who vote by mail had been growing steadily even before the novel coronavirus disease (COVID-19) pandemic led to millions of voters casting mail ballots for the first time. In the 2020 general election, the Postal Service delivered more than 135 million ballots to or from...

Mail Delivery and Customer Service Operations – East Stroudsburg Post Office, East Stroudsburg, PA

2021
21-134-R21
Audit
U.S. Postal Service OIG
U.S. Postal Service

This report presents the results of our self-initiated audit of Mail Delivery and Customer Service Operations at the East Stroudsburg Post Office, in East Stroudsburg, PA. The East Stroudsburg Post Office is in the Delaware-Pennsylvania 2 District of the Atlantic Area. This audit was designed to...

Delayed Mail at the Santa Ana, CA, Processing and Distribution Center

2021
21-119-R21
Audit
U.S. Postal Service OIG
U.S. Postal Service

The U.S. Postal Service considers mail to be delayed when it is not processed in time to meet the established delivery day. Delayed mail can adversely affect Postal Service customers and harm the organization’s brand.The Postal Service launched the Mail Condition Visualization (MCV) system in...

U.S. Postal Inspection Service Pandemic Response to Mail Fraud and Mail Theft

2021
20-305-R21
Audit
U.S. Postal Service OIG
U.S. Postal Service
Pandemic

Our objective was to assess the Postal Inspection Service’s response to mail fraud and mail theft during the COVID-19 pandemic. After we began the audit, we received a congressional request from seven members of Congress asking us to identify what actions, if any, the Postal Inspection Service had...

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