Voyager Card Transactions – Norwalk, CT, Post Office

Every Postal Service-owned vehicle is assigned a Voyager Fleet card (Voyager card) to pay for its commercially purchased fuel, oil, and routine maintenance. U.S. Bank operates the program and Voyager provides a weekly electronic transaction detail file of all Voyager card transactions to the Postal Service’s Fuel Asset Management System (FAMS) eFleet application. OIG data analytics identified offices with potentially fraudulent Voyager card activity. The Norwalk, CT, Post Office had 3,166 posted transactions from October 1, 2020, through March 31, 2021, totaling $92,872. This includes 262 (8 percent) transactions totaling $30,005 that FAMS flagged as high risk.The objective of this audit was to determine whether Voyager card PINs were properly managed and Voyager card transactions properly reconciled at the Norwalk, CT, Post Office.