U.S. Postal Service

The Sunrise Station is in the Nevada – Utah District of the WestPac Area. The unit has 69 city routes which are delivered by 83 full-time city carriers, four part-time flexible carriers, and 19 city carrier assistants. The Sunrise Station also has 10 full-time clerks and seven postal support...

Our objective was to determine whether the Postal Service followed applicable statutory, regulatory, and process requirements in its decision to sell the East Hartford Post Office. Chairman Gerald E. Connolly of the House Subcommittee on Government Operations and Representative John B. Larson...

OIG data analytics identified offices with potentially fraudulent Voyager card activity. The Raspeburg, MD, Station had 1,110 Voyager card transactions from October 1, 2020, through March 31, 2021, totaling $68,194. This includes 374 (34 percent) transactions totaling $29,958 that FAMS flagged as...

The OIG was interested in examining the views of career and non-career postal workers — temporary employees who do not receive the same benefits as career employees — regarding the Postal Service as an employer. The OIG analyzed ratings and reviews from current and former postal workers on popular...

OIG data analytics identified districts with high amounts of vehicle supplies expenses recorded to Account Identifier Code (AIC) 594, Vehicle Supplies Expense. Based on our data analysis for fiscal year (FY) 2020 through Quarters (Q) 1 through 3, FY 2021 (October 1, 2020, through June 30, 2021), we...

Seamless Acceptance automates the entry and verification of commercial mailings by leveraging electronic mailing documentation (eDoc). The eDoc contains detailed information on the mailing, and the Intelligent Mail barcode on pallets, trays, sacks, and mailpieces. Commercial mailings receive...

Our objective was to determine whether the Postal Service properly issued security clearances to contractor personnel at Surface Transfer Centers (STC).STCs are mail consolidation and re-distribution facilities that assist the Postal Service in maximizing the utilization of vehicles and their...

Our objective was to assess the U.S. Postal Service’s service performance for all mail classes over an 18-month period and determine the most common failure points in the mail flow process.Mail is divided into different categories called “classes,” each having different features, service levels, and...

The Postal Service’s Informed Visibility (IV) system enables plant management at postal processing facilities to advance operational efficiency in a variety of ways.To enhance operational efficiency at postal processing facilities further, the Postal Service could address IV system issues, leverage...

Our objective was to determine whether the Postal Service complied with applicable maximum total compensation provisions of the Postal Accountability and Enhancement Act of 2006 (PAEA) and related Postal Service policies and guidelines for calendar year (CY) 2020.