U.S. Postal Service

This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Marian Oldham Station in St. Louis, MO (Project Number 22-115-4). The Marian Oldham Station is in the Kansas-Missouri District of the Central Area and services ZIP...

Our objective was to assess the Postal Service’s justification for and use of funds received under the CARES Act, as amended by the Consolidated Appropriations Act of 2021, and associated disclosure requirements.

The U.S. Postal Service and the Board of Governors released their 10-year strategic plan, called Delivering for America: Our Vision and Ten-Year Plan to Achieve Financial Sustainability and Service Excellence (the Plan), on March 23, 2021. The Plan outlines steps to achieve a positive net income...

This interim report presents the results of our self-initiatedaudit of the efficiency of selected processes at the MesquitePost Office in Mesquite, TX (Project Number 22-067).This audit was designed to provide U.S. Postal Servicemanagement with timely information on potential financialcontrol risks...

This interim report presents the results of our self-initiatedaudit of the efficiency of selected processes at the WyliePost Office in Wylie, TX (Project Number 22-066). This auditwas designed to provide U.S. Postal Service managementwith timely information on potential financial control risksat...

The U.S. Postal Service contracts for professional, technical, and information technology related services to supplement its workforce and support its operations. For service contracts, the contracting officer (CO) assigns key contract personnel to labor categories that are designated as essential...

The Transportation Cost System (TRACS) is a statistical sampling and data collection system the U.S. Postal Service uses to estimate transportation costs and distribute those costs to mail categories, set prices, create new products and services, and provide operational information to management...

During the fiscal year (FY) 2022 peak mailing season, U.S. Postal Service management implemented a new year-round strategy focused on a consistent build-up of employee complement, multi-year leases for facility space, and processing capacity to help ensure a successful peak mailing season. Our...

This report presents a summary of the results of our self-initiated audits assessing mail delivery, customer service, and property conditions at three select delivery units in the Indianapolis, IN region (Project Number 22-091). These delivery units were the Plainfield Main Post Office (MPO) in...

BackgroundTo meet its customers’ demands and needs, the U.S. Postal Service addressed its financial and operational challenges by developing its Ten-Year Plan — Delivering for America: Our Vision and Ten-Year Plan to Achieve Financial Sustainability and Service Excellence (the Plan). The Plan...