U.S. Postal Service

This report presents a summary of the results of our self-initiated audits assessing mail delivery, customer service, and property conditions at four select delivery units in the Seattle, WA, region. These delivery units included the Parkland Branch in Tacoma, Kent Main Post Office (MPO) in Kent...

Free Matter for the Blind or Other Physically Handicapped Persons (Free Matter) is a legally mandated program that allows eligible participants to receive and send mail for free. Mail that qualifies as Free Matter includes large-type (14-point or larger) documents, braille, audio recordings, and...

This report presents a summary of the results of our self-initiated audits assessing the efficiency of selected processes at three selected retail units in the Texas 1 District (Project Number 22-092). These retail units included the Dallas, TX Main Post Office (MPO), the Mesquite, TX Post Office...

This interim report presents the results of our self-initiated audit of the efficiency of selected processes at the Atlanta Main Post Office (MPO) in Atlanta, GA (Project Number 22‑122). This audit was designed to provide U.S. Postal Service management with timely information on potential financial...

This interim report presents the results of our self-initiated audit of the efficiency of selected processes at the Marietta Main Post Office (MPO) in Marietta, GA (Project Number 22- 123). This audit was designed to provide U.S. Postal Service management with timely information on potential...

This interim report presents the results of our self-initiated audit of the efficiency of selected processes at the Stone Mountain Post Office in Stone Mountain, GA (Project Number 22-124). This audit was designed to provide U.S. Postal Service management with timely information on potential...

This report presents the results of our self-initiated audit of the efficiency of operations at the St. Louis Processing and Distribution Center (P&DC) in St. Louis, MO (Project Number 22-112). We conducted this audit to provide U.S. Postal Service management with timely information on operational...

This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Maryville Gardens Station in St. Louis, MO (Project Number 22-115-2). The Maryville Gardens Station is in the Kansas-Missouri District of the Central Area and...

This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Chouteau Station in St. Louis, MO (Project Number 22-115-3). The Chouteau Station is in the Kansas-Missouri District of the Central Area and services ZIP Code 63110...

This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Saint Peters Main Post Office (MPO) in Saint Peters, MO (Project Number 22-115-1). The Saint Peters MPO is in the Kansas-Missouri District of the Central Area and...