U.S. Postal Service

Number 22-147-3), and responds to a request from Senator Tammy Baldwin asking for a review of delivery operations in the Milwaukee, WI area. The Dr. Martin Luther King Jr. Station is in the Wisconsin District of the Central Area and services ZIP Code 53212. This ZIP Code serves about 30,296 people...

This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Bradley Carrier Annex in Milwaukee, WI (Project Number 22-147-4), and responds to a request from Senator Tammy Baldwin asking for a review of delivery operations in...

This report presents a summary of the results of our self-initiated audits assessing mail delivery, customer service, and property conditions at four select delivery units in the St. Louis, MO region (Project Number 22-115). These delivery units were the Saint Peters Main Post Office (MPO) and the...

The U.S. Postal Service announced Network Rationalization Initiatives in 2011 as an initiative to shrink its infrastructure through strategic consolidations and closings of mail processing facilities. The Postal Service used Area Mail Processing (AMP) guidelines to consolidate mail processing...

The U.S. Postal Service has one of the largest computer networks in the world, known as the [redacted] network, supporting its workforce and customers. The agency also has an extensive mail processing network critical to processing facilities nationwide. The Chief Information Officer oversees the...

Our objective was to evaluate the effectiveness of the Postal Service’s security controls to protect and manage its wireless infrastructure. Specifically, we conducted a technical wireless network assessment at four postal facilities from January through April 2022 using both [redacted] to determine...

BackgroundThe U.S. Postal Service has essential business relationships with its suppliers to perform many functions that closely support Postal Service operations. The Postal Service aims to build and maintain these relationships based on the potential impact suppliers’ performance has on the Postal...

BackgroundCybersecurity, a major enterprise risk consideration, is the practice of protecting systems, networks, and programs from cyberattacks. Cyberattacks targeting the critical infrastructure are increasing in frequency and sophistication, making a well-defined, proactive cybersecurity approach...

• The magnitude and immediacy of the impact of high inflation on the Postal Service vary widely according to the category of costs and revenue. For example, inflation has a direct impact on cost-of-living adjustments (COLAs), which are pegged to the inflation rate.• Price increases for market...

The U.S. Postal Service needs effective and productive operations to fulfill its mission of providing prompt, reliable, and affordable mail service. In recent years, service performance and Postal Service efficiency has trended downward. In response, the Postal Service established strategies in its...