U.S. Postal Service

This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Rio Rancho Branch, Rio Rancho, NM (Project Number 22-132-1). The Rio Rancho Branch is in the Arizona-New Mexico District of the WestPac Area and services ZIP Codes...

This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Santa Fe Main Post Office (MPO) in Santa Fe, NM (Project Number 22-132-3). The Santa Fe MPO is in the Arizona-New Mexico District of the WestPac Area and services...

The U.S. Postal Inspection Service is responsible for ensuring the safety and security of postal employees, postal facilities, and the mail. The Postal Inspection Service has contracted with Prosegur Services Group Inc. to provide personnel, such as dispatchers, at the National Law Enforcement...

This report presents a summary of the results of our self-initiated audits assessing mail delivery, customer service, and property conditions at four select delivery units in the Seattle, WA, region. These delivery units included the Parkland Branch in Tacoma, Kent Main Post Office (MPO) in Kent...

Free Matter for the Blind or Other Physically Handicapped Persons (Free Matter) is a legally mandated program that allows eligible participants to receive and send mail for free. Mail that qualifies as Free Matter includes large-type (14-point or larger) documents, braille, audio recordings, and...

This report presents a summary of the results of our self-initiated audits assessing the efficiency of selected processes at three selected retail units in the Texas 1 District (Project Number 22-092). These retail units included the Dallas, TX Main Post Office (MPO), the Mesquite, TX Post Office...

This interim report presents the results of our self-initiated audit of the efficiency of selected processes at the Atlanta Main Post Office (MPO) in Atlanta, GA (Project Number 22‑122). This audit was designed to provide U.S. Postal Service management with timely information on potential financial...

This interim report presents the results of our self-initiated audit of the efficiency of selected processes at the Marietta Main Post Office (MPO) in Marietta, GA (Project Number 22- 123). This audit was designed to provide U.S. Postal Service management with timely information on potential...

This interim report presents the results of our self-initiated audit of the efficiency of selected processes at the Stone Mountain Post Office in Stone Mountain, GA (Project Number 22-124). This audit was designed to provide U.S. Postal Service management with timely information on potential...

This report presents the results of our self-initiated audit of the efficiency of operations at the St. Louis Processing and Distribution Center (P&DC) in St. Louis, MO (Project Number 22-112). We conducted this audit to provide U.S. Postal Service management with timely information on operational...