U.S. Postal Service

This report presents a summary of the results of our self-initiated audits assessing the efficiency of selected processes at three selected retail units in the Georgia District (Project Number 22-125). These retail units include the Atlanta, GA Main Post Office (MPO), the Marietta, GA MPO, and the...

This report presents a summary of the results of our self-initiated audits assessing mail delivery, customer service, and property conditions at four select delivery units in the Albuquerque and Santa Fe, NM Region (Project Number 22-132). These delivery units were the Rio Rancho Branch and Richard...

The U.S. Postal Inspection Service is responsible for Postal Service policies, procedures, standards, and requirements for facility security and access controls. It has also established a risk management process — the Vulnerability Risk Assessment Tool (VRAT) — to ensure compliance with facility...

An aboveground storage tank (AST) is a storage tank placed above the surface of the ground. Any stationary tank system that is not covered with earth or other material or any tank located entirely within a structure that can be visually inspected, such as a building or basement, is generally...

The U.S. Postal Service launched a pilot program to transport mail by rail on July 14, 2020, under a contract with Contractor #1. On November 10, 2021, the Postal Service expanded rail service using a second contractor, Contractor #2. The intent of moving mail by rail is to reduce as many Highway...

A distribution and routing (D&R) tag is a self-adhesive barcoded label attached to a handling unit, which is a piece of mail or a sack that contains multiple mail pieces. Proper preparation of handling units includes removing old tags before applying new ones and verifying that tags are accurately...

This report presents the results of our performance of the procedures agreed upon by the Office of the Chief Financial Officer of the U.S. Office of Personnel Management (OPM). The report responds to the U.S. Office of Management and Budget’s (OMB) requirement to assist the OPM in assessing the...

This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the North Milwaukee Station in Milwaukee, WI (Project Number 22-147-1) in response to a request from Senator Tammy Baldwin asking for a review of delivery operations in...

This report presents the results of our self-initiated audit of the Efficiency of Operations at the Milwaukee Processing and Distribution Center (P&DC) in Milwaukee, WI (Project Number 22-154). We conducted this audit to provide U.S. Postal Service management with timely information on operational...

This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Waukesha Main Post Office (MPO) in Waukesha, WI (Project Number 22-147-2), and responds to a request from Senator Tammy Baldwin asking for a review of delivery...