This report responds to a congressional inquiry. Our objective was to assess the effectiveness of procedures for the acceptance, handling, and delivery of Cremated Remains. We interviewed Postal Service Headquarters officials, local management and employees, a third-party company, and outside stakeholders. We conducted site observations at four mail processing facilities and 16 delivery units.
Report File
Date Issued
Submitting OIG
U.S. Postal Service OIG
Other Participating OIGs
U.S. Postal Service OIG
Agencies Reviewed/Investigated
U.S. Postal Service
Report Number
23-018-R23
Report Description
Report Type
Audit
Agency Wide
Yes
Number of Recommendations
6
Questioned Costs
$0
Funds for Better Use
$0