U.S. Postal Service

Our objective was to review cash and stamp inventories, daily reporting activities, clock ring adjustments, and employee separations at the Hillcrest Station, Rancho Santa Fe Post Office, and Chula Vista Post Office. Our audit review scope period was July 1, 2022, through December 31, 2022. We...

Our objective was to assess the security controls of the MDD‑TRs deployed at Postal Service facilities. Specifically, we performed testing on the devices using automated tools and manual review techniques to evaluate the devices’ security controls and functionality.

This report responds to a congressional inquiry. Our objective was to assess the effectiveness of procedures for the acceptance, handling, and delivery of Cremated Remains. We interviewed Postal Service Headquarters officials, local management and employees, a third-party company, and outside...

Our objective was to determine if the Postal Service has effective controls for maintaining accurate and complete data in CAMS; if there are manual controls within CAMS that can be automated; and if there are data options within CAMS that are not being utilized effectively.

Our objective was to assess Postal Service initiatives to increase cost coverage of Flats products.

The Washington NDC is a highly mechanized U.S. Postal Service mail processing plant that distributes standard mail and packages in piece and bulk form. To carry out its mission, the Washington NDC owns the following types of assets:Capital assets have a unit cost of $10,000 or more, are acquired...

This report presents the results of our self-initiated audit of the efficiency of operations at the Memphis Processing and Distribution Center (P&DC) and Mail Processing Annex (MPA) in Memphis, TN (Project Number 23-099). We judgmentally selected the Memphis P&DC and MPA based on a review of first...

We performed audits at the Southern Maine Processing and Distribution Center (P&DC) and five delivery units serviced by the P&DC in the Portland Maine region during the week of March 13, 2023. These audits responded to a request from Senator Susan Collins and interest from Representative Chellie...

The OIG identified 10 industry best practices for managing major investments organized across three interconnected categories: people, process, and technology. In terms of the role of people, best practices include using internal cross-functional teams and engaging with both internal and external...

The Office of Inspector General is tasked with ensuring efficiency, accountability, and integrity in the U.S. Postal Service. We also have the distinct mission of helping to maintain confidence in the mail and postal system, as well as to improve the Postal Service's bottom line. We use audits and...