Federal Reports

Kevin Nelson, a resident of New York, was sentenced in U.S. District Court, Eastern District of New York, on December 16, 2021, to two years’ imprisonment and ordered to pay $287,805 in restitution to Amtrak. He pleaded guilty to Aggravated Identity Theft for his involvement in an Amtrak eVoucher scheme on August 30, 2021. Nelson and his co-conspirators used stolen credit card and personal information to make unauthorized purchases of Amtrak tickets and then cancelled or exchanged those tickets for eVouchers. Subsequently, they sold the fraudulently obtained eVouchers on the internet. The approximate loss to Amtrak from the scheme was $450,000.

This insights report provides a contextual understanding of the cross-cutting challenges states faced within their unemployment insurance (UI) programs and highlights the substantial work that has been done by State Auditors to ensure their states’ UI programs are functioning effectively. This report examines four common insights across 16 State Auditor Offices: (1) UI workloads surged for states; (2) the claims surge exploited internal control weaknesses; (3) uncommon and varying fraud schemes began to occur as the amount of federal funding expanded; and (4) state workforce agencies experienced information technology system challenges