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Brought to you by the Council of the Inspectors General on Integrity and Efficiency
Federal Reports
Report Date
Agency Reviewed / Investigated
Report Title
Type
Location
U.S. Postal Service
Germantown Main Post Office in Germantown, TN: Delivery Unit Operations
This interim report presents the results of our self‑initiated audit of mail delivery, customer service, and property conditions at the Germantown Main Post Office (MPO) in Germantown, TN. The Germantown MPO is in the Tennessee District of the Southern Area and services ZIP Codes 38138 and 38139. These ZIP Codes serve about 39,970 people in an urban area. This delivery unit has 10 rural routes and 20 city routes. We judgmentally selected the Germantown MPO based on the number of Customer 360 inquiries, Informed Delivery contacts, undelivered route information, and stop-the-clock scans performed at the unit.Our objective was to evaluate mail delivery, customer service, and property conditions at the Germantown MPO in Germantown, TN.
This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Hickory Hill Station in Memphis, TN. The Hickory Hill Station is in the Tennessee District of the Southern Area and services ZIP Codes 38115, 38125, and 38141. These ZIP Codes serve about 98,465 people in a predominantly urban area. This delivery unit has 26 city routes and 22 rural routes. We judgmentally selected the Hickory Hill Station based on the number of Customer 360 inquiries and Informed Delivery contacts associated with the unit, undelivered route information, and stop-the-clock scans performed at the unit.Our objective was to evaluate mail delivery, customer service, and property conditions at the Hickory Hill Station in Memphis, TN.
Investigation and Review of the Federal Bureau of Prisons’ Custody, Care, and Supervision of Jeffrey Epstein at the Metropolitan Correctional Center in New York, New York
Financial Audit of the Rule of Law and a Culture of Integrity Program in Paraguay Managed by lnstituto Desarrollo, Cooperative Agreement 72052619CA00002, for the Fiscal Year Ended December 31, 2022
Our objective was to assess the management of the inventory, security, and utilization of the Commission’s smartphones. We used a combination of data analytics, interviews, and control tests to determine if appropriate controls were in place and functioning as intended.
U.S. Fish and Wildlife Service Grants Awarded to the Guam Department of Agriculture, Division of Aquatic and Wildlife Resources, From October 1, 2018, Through September 30, 2020, Under the Wildlife and Sport Fish Restoration Program
