Federal Reports

The Office of the Inspector General conducted a review of the Financial Operations and Performance (FO&P) organization to identify factors that could impact FO&P’s organizational effectiveness. Our report identified behaviors that positively affected FO&P. These included leadership actions and other drivers of engagement, such as positive relationships with team members and the use of an employee-driven recognition program. We also identified risks to operations that, although minimal, if left unaddressed, could hinder FO&P’s effectiveness. These included (1) risks to adequate information sharing among FO&P departments and effective customer service and (2) perceived risks to achievement of FO&P’s initiatives and operations.

Medicaid telemedicine services are health services delivered via telecommunication systems. A Medicaid patient located at a patient site uses audio and video equipment to communicate with a physician or licensed practitioner located at a distant site. Medicaid views telemedicine services as a cost-effective alternative to the more traditional face-to-face way of providing medical care.

For our audit of a sample of 124 standalone contracts and individual task orders composed of various contract types (e.g., time-and-material, labor-hour, and fixed price) that were closed during fiscal years (FYs) 2016 and 2017, our objective was to determine whether National Institute of Standards Technology (NIST), National Oceanic and Atmospheric Administration (NOAA), and U.S. Census Bureau (the Bureau) contracting personnel administered contract closeout procedures in accordance with federal and Departmental regulations.Overall, we found that—for all 124 standalone contracts and individual task orders—contracting personnel did not comply with at least one or more of the key Federal Acquisition Regulation, Commerce Acquisition Manual, and Departmental contract closeout requirements. Based on our review, the total expended value of contracts that did not fully comply with the closeout requirements was approximately $391.3 million.

A contractor providing information technology security services for Amtrak violated company policies by wrongfully uploading sensitive and proprietary Amtrak data to his personal Google cloud storage and a personally owned USB flash drive without company knowledge or approval. Our agents were able to identify and remove the company’s data from his cloud storage and flash drive. In addition, the company has remediated certain vulnerabilities and continues to take steps to address security weaknesses identified as part of our investigation.

We investigated an allegation that a National Park Service (NPS) employee assisted inmates from a prison work detail to smuggle contraband into a Federal penitentiary.We determined that during the prison work detail at a national park, inmates—whose criminal histories included firearms- and drug-related convictions—were found with contraband after they had been left working unsupervised in the park’s campground for approximately 2 hours.We found insufficient evidence to prove or disprove that the employee assisted the inmates who smuggled contraband into the penitentiary. The employee has since left the NPS.We also investigated whether the employee followed NPS and departmental procedures for the use of prison work details, and if the NPS had established policies and procedures for the supervision of inmates working at the national park. We presented those findings and recommendations on the lack of departmental policies and procedures in a separate management advisory (Management Advisory No. OI-GA-18-0898-I, The National Park Service Needs Policies or Procedures Covering Prison Work Details in National Parks). As a result of the management advisory we issued, all prison work details at national parks have stopped pending further consideration.We provided this report to the Deputy Director, Exercising the Authority of Director for the NPS, for any action deemed appropriate.