An official website of the United States government
Here's how you know
Official websites use .gov
A .gov website belongs to an official government organization in the United States.
Secure .gov websites use HTTPS
A lock (
) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.
Brought to you by the Council of the Inspectors General on Integrity and Efficiency
Federal Reports
Report Date
Agency Reviewed / Investigated
Report Title
Type
Location
General Services Administration
Implementation Review of Corrective Action Plan: GSA's Robotic Process Automation Program Lacks Evidence to Support Claimed Savings, Report Number A210057/B/5/F24001, November 30, 2023
The Payment Integrity Information Act was enacted to improve efforts to identify and reduce federal improper payments—payments the federal government should not have made or made in an incorrect amount under statutory, contractual, administrative, or other legally applicable requirements. NASA complied with the Act during fiscal year 2025. However, several minor reporting errors resulted in overpayments identified and overpayments collected being overstated, but these amounts were immaterial.
We conducted this inspection to determine the extent to which the EPA is using Infrastructure Investment and Jobs Act, or IIJA, funds to progress remediation at the Diaz Chemical Corp. Superfund site and whether the EPA has site safety measures in place to protect public health and the environment.
Summary of Findings
The EPA has acted swiftly to address past complaints from the public, but conducting community interviews during five-year reviews would allow the EPA to confirm that there are no community concerns. Also, updating the community involvement plan and making it publicly available would ensure that the EPA’s approaches for community engagement remain relevant.
We found the selected nonstatistical sample of the FSA’s ECAP applications contained accurate information, but determined FSA should establish additional oversight activities for commodity information for self-certified applications the agency considered low risk.
The U.S. Postal Service delivers over 108 billion pieces of mail annually, and each piece requires an approved stamp or other payment indicator. Bad actors, however, are increasingly selling, printing, or distributing counterfeit stamps. To combat this threat to its finances and customers, the Postal Service and its primary law enforcement arm, the U.S. Postal Inspection Service, focus on preventing counterfeit stamps from entering the mail system through public education, removing online fraud schemes, or partnering with other federal law enforcement to interdict illicit inbound shipments.
What We Did
Our objective was to evaluate the Postal Service and Postal Inspection Service’s efforts to mitigate the threat of counterfeit stamps. We reviewed related policies, initiatives, and data; engaged a contractor to assess online threats; and tested equipment.
What We Found
Postal Service and Postal Inspection Service mitigation efforts are limited, with no substantive approach to identify counterfeit stamps in the Postal Service network. While the Postal Service and the Postal Inspection Service have increased prevention-related efforts, the quantity of counterfeit stamps in the network remains unknown.
The Postal Service has not developed a comprehensive, risk-based strategy for identifying and mitigating counterfeit stamps. Developing such a strategy would help coordinate efforts across the organization, putting the Postal Service in a stronger position to protect its revenues and customers. The urgency of this threat also necessitates immediate actions to address other mitigation shortfalls. First, the Postal Service did not set mail processing equipment’s detection capabilities to a level to sufficiently detect counterfeit stamps or conduct sample testing to quantify the potential revenue loss. Second, the Postal Service has no identification capabilities across any other points of mail entry. We estimate these shortfalls resulted in over $349 million in revenue loss and $1.7 billion of revenue at risk in fiscal year 2026. Lastly, the Postal Service takes more than twice as long as comparable companies to disable online threats due to legal considerations.
Recommendations and Management’s Comments
We made four recommendations to address the issues identified in the report, and management agreed with all four. We consider management’s comments responsive, as corrective actions should resolve the issues. Management’s comments and our evaluation are at the end of each finding and recommendation