Federal Reports

What We Looked AtWe reviewed the Puerto Rico Metropolitan Bus Authority's single audit report for the fiscal year ending June 30, 2017, in order to identify findings that affect directly awarded Department of Transportation programs. An independent auditor prepared the single audit report, dated March 1, 2019.What We FoundWe found that the report contained an equipment and real property management finding that needs prompt action from the Federal Transit Administration's (FTA) management.RecommendationsWe recommend that FTA ensures that the Authority complies with the equipment and real property management requirements.

The Postal Service’s IT infrastructure includes thousands of routers, switches, virtual private network gateways, firewalls, voice over internet protocol equipment, and other devices that support the delivery of business systems and IT-enabled processes. These network devices must be monitored, maintained, and replaced appropriately to provide a high-level of network performance and prevent unwanted outages. Our objective was to determine whether the Postal Service is effectively managing End-of-Life (EOL) network devices. The scope of our review was information technology (IT) network devices [redacted] that are connected to the Postal Service’s IT network and identified as EOL.

For more than 200 years, the Postal Service has been a mainstay in rural America, which the OIG found values the Postal Service for not just its package and mail services but also its presence in the community. For example, more than half (56 percent) of rural customers know either their postmaster, clerk, or carrier by name. The OIG found that this type of familiarity drives positive experiences at post offices generally. To examine how rural Americans currently engage with the Postal Service, the OIG fielded a nationally-representative survey of rural and non-rural Americans, hosted a moderated online discussion board, and conducted interviews with Postal Service employees and executives.