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Brought to you by the Council of the Inspectors General on Integrity and Efficiency
Federal Reports
Report Date
Agency Reviewed / Investigated
Report Title
Type
Location
Department of Commerce
The Success of NOAA’s Next-Generation Satellite System Architecture Depends on Sound Requirements Management Practices
For our final report on our audit of the National Oceanic and Atmospheric Administration’s (NOAA's) next-generation satellite system architecture, our objective was to assess NOAA's progress planning and implementing this architecture. We found the following: I. NOAA requirements management practices need improvement; and II. NOAA should improve tools in support of observing system portfolio management.
Financial Audit of USAID Resources Managed by Baylor College of Medicine Children's Foundation Lesotho Under Agreement 72067419CA00016, July 1, 2020, to June 30, 2021
Financial Audit of USAID Resources Managed by American University of Nigeria Under Cooperative Agreement 72062019CA0002, August 1, 2020, to July 31, 2021
Financial Audit of USAID Resources Managed by Organization for Public Health Interventions and Development in Zimbabwe Under Cooperative Agreement 72061320CA00005, October 1, 2020, to September 30, 2021
This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Kent Main Post Office (MPO) in Kent, WA (Project Number 22-096). The Kent MPO is in the Washington District of the WestPac Area and services ZIP Codes 98030, 98031, and 98032, which serves about 105,501 people and is considered to be an urban community. We judgmentally selected the Kent MPO based on the number of stop-the-clock3 (STC) scans occurring at the delivery unit, rather than at the customer’s point of delivery.
This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Lacey Branch in Lacey, WA (Project Number 22-098). The Lacey Branch is in the Washington District of the WestPac Area and services ZIP Codes 98513 and 98516, which serves about 51,113 people and is considered an urban community. We judgmentally selected the Lacey Branch based on the number of customer inquiries the unit received related to package tracking and mail delivery delays. From December 1, 2021, through February 28, 2022, the unit received 25.65 inquiries per route, which was more than the average of 12.28 inquiries per route for all sites serviced by the Seattle Processing and Distribution Center (P&DC).
