Federal Reports

OIG data analytics identified that Stockdale Station passport photo services revenue for October 1, 2017 to June 30, 2018 was $57,405 compared to $91,335 for October 1, 2016 to June 30, 2017, a 37 percent drop in revenue. For April through June 2018, the total revenue was $17,880 compared to $32,655 for the same period in 2017, a 45 percent drop in revenue. The objective was to determine whether passport photo revenue and fees were appropriately reported and whether opportunities for increasing photo services revenue were optimized at the Stockdale Station.

DHS support components do not have sufficient processes and procedures to address misconduct. Support Components provide resources, analysis, equipment, research, policy development, and other specific assistance to operational components. These deficiencies exist because no single office or entity is responsible for managing and overseeing misconduct issues across support components. According to Government Accountability Office (GAO) guidance, it is important for agencies to establish organizational structure, assign responsibility, and delegate authority, so they can achieve their objectives. Support components need to improve their processes and procedures for addressing misconduct. Specifically, support components do not maintain comprehensive data about misconduct allegations; refer misconduct allegations consistently to OIG; provide guidance for supervisors and investigators on handling misconduct; and manage misconduct allegations effectively.

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