We focused on the Trusted Traveler Programs (TTP) membership revocations of three U.S. citizens associated with the migrant caravan and whether CBP revoked the TTP memberships in retaliation for the individuals’ support of the migrant caravan. We also addressed systemic issues related to TTP revocations that we identified while reviewing those three revocations. We found that CBP revoked three U.S. citizens’ TTP memberships after discovering links to information that it considered derogatory and a potential security risk. In two of the revocations, CBP did not assess the quality or accuracy of the potentially derogatory information at any step of the process. Specifically, we determined that CBP officers did not evaluate unsubstantiated information, and made unsupported conclusions and placed lookouts in TECS on these two individuals. Further, because of CBP’s policy to revoke memberships based on positive matches to TECS records, CBP revoked these two memberships without evaluating the underlying information. We made two recommendations to ensure two TTP membership revocations were based on quality and accurate information and to issue guidance to personnel about TTP revocation standards.
| Report Date | Agency Reviewed / Investigated | Report Title | Type | Location | |
|---|---|---|---|---|---|
| Department of Homeland Security | CBP Targeted Americans Associated with the 2018-2019 Migrant Caravan | Inspection / Evaluation | Agency-Wide | View Report | |
| Department of the Interior | Summary: Unsubstantiated Allegation of Retaliation Against an Indian Affairs Senior Official | Investigation | Agency-Wide | View Report | |
| Department of Energy | The Closure of Savannah River Nuclear Solutions’ Fiscal Year 2016 Allowable Cost Internal Audit | Inspection / Evaluation | Agency-Wide | View Report | |
| Social Security Administration | Single Audit of the State of Oklahoma for the Fiscal Year Ended June 30, 2020 | Audit | Agency-Wide | View Report | |
| Government Publishing Office | Government Publishing Office Employees Detailed to Congress | Audit | Agency-Wide | View Report | |
| Securities and Exchange Commission | DERA Staff Research and Publications Support the SEC’s Mission, But Related Controls and Agency-wide Communication and Coordination Could Be Improved, Report No. 567 | Audit | Agency-Wide | View Report | |
| Department of Health & Human Services | Indian Health Service Use of Critical Care Response Teams Has Helped To Meet Facility Needs During the COVID-19 Pandemic | Inspection / Evaluation | Agency-Wide | View Report | |
| Department of Health & Human Services | States Face Multiple Challenges With Using Telehealth to Provide Behavior Health Services to Medicaid Enrollees | Inspection / Evaluation | Agency-Wide | View Report | |
| Department of Health & Human Services | Few States Evaluate and Ensure Oversight of Telehealth for Behavioral Health Services in Medicaid | Inspection / Evaluation | Agency-Wide | View Report | |
| Department of Health & Human Services | New Mexico Medicaid Fraud Control Unit: 2020 Review | Inspection / Evaluation |
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View Report | |