Federal Reports

Despite $216 million in revenue from providing passport services in FY 2015, the Postal Service has been processing fewer passport applications than before. The OIG has identified three areas of customer service that could be improved with simple changes, leading to a greater number of passport applications processed. Successful passport services could establish post offices as a hub for other revenue-generating government services, such as identity verification.

The National Institute of Environmental Health Sciences (the Institute) generally administered its Superfund appropriations during fiscal year (FY) 2014 in accordance with applicable Federal requirements. However, it did not always obligate Superfund appropriations in accordance with applicable Federal laws. Specifically, the Institute improperly used $7,500 from expired Superfund appropriations. The Institute improperly used expired Superfund appropriations because it did not follow its standard operating procedure on the use of prior-year funds. By not ensuring that obligations were made within the 1-year period of availability, the Institute violated Federal appropriations law. If appropriate FY funding is not available to correct the improper obligations, an Antideficiency Act violation will have occurred.

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To determine whether the Social Security Administration (SSA) had adequate controls to ensure it establishedthe correct primary insurance amount (PIA) for widow(er)s when a wage earner died before age 62.