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Brought to you by the Council of the Inspectors General on Integrity and Efficiency
Federal Reports
Report Date
Agency Reviewed / Investigated
Report Title
Type
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Department of Homeland Security
Review of U.S. Customs and Border Protection's Fiscal Year 2017 Drug Control Performance Summary Report
The Office of National Drug Control Policy’s (ONDCP) Circular, Accounting of Drug Control Funding and Performance Summary, requires National Drug Control Program agencies to submit to the ONDCP Director, not later than February 1 of each year, a detailed accounting of all funds expended for National Drug Control Program activities during FY 2017. This Performance Summary Report contains the performance measures aligned to drug control decision units as required by the Office of National Drug Control Policy (ONDCP) Circular: Accounting of Drug Control Funding and Performance Summary, dated January 18, 2013. The drug control decision units are as follows: (1) Salaries and Expenses, (2) Air and Marine Interdiction, Operations, Maintenance, and Procurement and (3) Border Security Fence, Infrastructure and Technology.
The VA Office of Inspector General (OIG) conducted a focused evaluation of the quality of care delivered in the inpatient and outpatient settings of the Huntington VA Medical Center (facility). The review covered key clinical and administrative processes associated with promoting quality care—Leadership and Organizational Risks; Quality, Safety, and Value; Medication Management: Anticoagulation Therapy; Coordination of Care: Inter-Facility Transfers; Environment of Care; High-Risk Processes: Moderate Sedation; and Long-Term Care: Community Nursing Home Oversight. OIG also provided crime awareness briefings to 108 employees.The facility’s current leaders have active engagement with employees and patients and are maintaining high satisfaction scores. Organizational leaders support patient safety, quality care, and other positive outcomes (such as initiating processes and plans to maintain positive perceptions of the facility through active stakeholder engagement). OIG’s review of accreditation organization findings, sentinel events, disclosures, Patient Safety Indicator data, and Strategic Analytics for Improvement and Learning (SAIL) results did not identify any substantial organizational risk factors. The senior leadership team was knowledgeable of SAIL metrics but should continue to take actions to improve care and performance of selected SAIL metrics, particularly Quality of Care and Efficiency metrics likely contributing to the current 4-star rating.OIG noted findings in four of the clinical operations reviewed and issued seven recommendations that are attributable to the Facility Director, Chief of Staff, Nurse Executive, and Associate Director. The identified areas with deficiencies are:(1) Quality, Safety, and Value (QSV)• QSV Council meeting minutes (2) Coordination of Care: Inter-Facility Transfers• Nurse documentation of transfer assessments/notes• Communication with the accepting facility(3) Environment of Care (EOC)• EOC rounds attendance• Restriction of access to sterile supplies at the representative community based outpatient clinic (CBOC)• Security of biohazardous waste at the representative CBOC (4) Long-Term Care: Community Nursing Home Oversight• Oversight committee representation
In March 2015, the VA Office of Inspector General received a Hotline complaint about development of the Veterans Services Adaptable Network (VSAN) at the Orlando Veterans Affairs Medical Center (VAMC). The complaint stated that VSAN development efforts were not coordinated with the Office of Information and Technology (OI&T) and that project funding was inappropriately coming from medical services appropriations rather than information technology (IT) funding. The OIG substantiated that the VSAN deployment was not fully coordinated with OI&T to ensure it met VA security requirements. Specifically, the Orlando VAMC and OI&T did not perform a security risk assessment or implement security controls to segregate VSAN from VA’s network. The OIG did not substantiate that the Orlando VAMC inappropriately used $5.2 million in medical appropriations funds to purchase IT hardware, software, and installation services in support of the VSAN system. In 2010, the Office of General Counsel (OGC) reviewed the initial $1.7 million procurement and determined that use of the medical services appropriation was proper for the initial VSAN deployment. In July 2017, the OGC reviewed the subsequent $3.5 million procurements to determine whether other medical appropriations could be used to fund additional VSAN IT enhancements beyond the original scope of the project, which was patient Wi-Fi access. The OGC concluded that because the additional $3.5 million of IT procurements were used solely for the patient Wi-Fi network, the expenditure was justified. The OIG accepts OGC’s rationale supporting the use of medical appropriations for these procurements. The OIG recommended that the Executive in Charge for the Office of the Under Secretary for Health, in conjunction with the Executive in Charge for the Office of Information Technology, ensure that all guest Wi-Fi access networks are appropriately secured in accordance with VA policy.
We found that the Department should have enhanced its communications regarding cost information related to the Federal student loan programs’ income-driven repayment (IDR) plans and loan forgiveness programs to make it more informative and easier to understand. Specifically, the Department could have provided more detailed information on specific IDR plans, such as Pay as You Earn and Revised Pay as You Earn, and its loan forgiveness programs to fully inform decision makers and the public (including advocacy groups) about current and future program management and financial implications of these plans and programs. Decision makers and others may not be aware of the growth in the participation in these IDR plans and loan forgiveness programs and the resulting additional costs. They also may not be aware of the risk that, for future loan cohorts, the Federal government and taxpayers may lend more money overall than is repaid from borrowers.
OIG investigated discrepancies identified after the National Park Service (NPS) conducted an electronic audit of the fee collection software at the Petrified Forest National Park (PEFO), located in eastern Arizona, which compared cash collected at the park with cash deposits made into the bank.Our investigation determined that from approximately 2010 through March 2016, Sharon Baldwin, Supervisory Visitor Use Assistant, exploited vulnerabilities in the NPS remittance process at PEFO and stole approximately $313,000 in fees collected at the park. Baldwin pled guilty in Federal court in AZ to violating Title 18 U.S.C. § 641, theft of Government money, and was sentenced to one year and one day in prison and ordered to pay $313,000 in restitution to PEFO.We also found that the PEFO staff who assisted Baldwin with the cash counts were never formally trained on the NPS remittance process and relied on the training given to them by Baldwin, which contributed to Baldwin’s scheme remaining undetected for several years.