As required by the Affordable Care Act (ACA), HealthCare.gov is the Federal website that facilitates purchase of private health insurance for consumers who reside in States that did not establish health insurance marketplaces. At its launch on October 1, 2013, and for some time after, HealthCare.gov users were met with website outages and technical malfunctions. After corrective action by CMS and contractors, HealthCare.gov performance improved and facilitated health plan enrollment for millions of consumers. The problems at launch raised concerns about the effectiveness of CMS management of the Federal Marketplace. The objective of this case study was to gain insight into CMS implementation of the Federal Marketplace, focusing primarily on HealthCare.gov.
| Report Date | Agency Reviewed / Investigated | Report Title | Type | Location | |
|---|---|---|---|---|---|
| Department of Health & Human Services | HealthCare.gov: Case Study of CMS Management of the Federal Marketplace | Inspection / Evaluation | Agency-Wide | View Report | |
| Department of State | Management Letter Related to the Audit of the U.S. Department of State 2015 Financial Statements | Other | Agency-Wide | View Report | |
| Department of Health & Human Services | Not All of the District of Columbia Marketplace's Internal Controls Were Effective in Ensuring That Individuals Were Enrolled in Qualified Health Plans According to Federal Requirements | Audit |
|
View Report | |
| U.S. Agency for International Development | Audit of USAID/West Bank and Gaza Construction Programs | Audit |
|
View Report | |
| Department of Commerce, Department of Housing and Urban Development | State of Missouri Disaster Recovery Grants | Disaster Recovery Report |
|
View Report | |
| Department of Justice | A Review of the FBI's Use of Section 215 Orders for Business Records in 2006, March 2008 (February 2016 version) | Review | Agency-Wide | View Report | |
| Department of Justice | A Review of the Federal Bureau of Investigation's Use of National Security Letters, March 2007 (February 2016 version) | Review | Agency-Wide | View Report | |
| Department of Homeland Security | Response to Allegations of Mismanagement in FEMA's Office of the Chief Security Office | Inspection / Evaluation | Agency-Wide | View Report | |
| Department of State, Department of Homeland Security | Department of Homeland Security’s FY 2013 Compliance with the Improper Payments Elimination and Recovery Act of 2010 (Revised) | Audit | Agency-Wide | View Report | |
| Department of State, Department of Homeland Security | Department of Homeland Security’s FY 2012 Compliance with the Improper Payments Elimination and Recovery Act of 2010 (Revised) | Audit | Agency-Wide | View Report | |
