Federal Reports

The Office of Inspector General is issuing this management advisory to present the results of our review of the U.S. Small Business Administration’s (SBA) incomplete reviews of Coronavirus Disease 2019 (COVID-19) Economic Injury Disaster Loans (EIDL) and grants disbursed to borrowers who self-disclosed their business establishment dates after January 31, 2020.

SBA asserted that the Coronavirus Aid, Relief, and Economic Security (CARES) Act requirement for a business to be in operation on or before January 31, 2020, applied only to COVID-19 EIDLs, not Emergency EIDL Advances. The Office of Inspector General disagreed and reiterated the CARES Act requirement that there be no waiver of eligibility for a business that was not in operation on or before January 31, 2020, which included Emergency EIDL Advances.

We made two recommendations for SBA to recover funds disbursed to ineligible applicants and to ensure automated controls are aligned with clearly defined disaster assistance criteria. Management’s planned action to resolve Recommendation 1 does not fully satisfy the intent of the recommendation; therefore, it will remain unresolved. Management’s planned action to resolve Recommendation 2 satisfies the intent of the recommendation; therefore, it will be closed upon issuance of this report.

This Office of Inspector General (OIG) Healthcare Facility Inspection program report describes the results of a focused evaluation of the care provided at the VA Portland Health Care System in Oregon. 

This evaluation focused on five key content domains:
     •    Culture
     •    Environment of care
     •    Patient safety
     •    Primary care
     •    Veteran-centered safety net

The OIG issued no recommendations.

The U.S. Postal Service needs effective and productive operations to fulfill its mission of providing prompt, reliable, and affordable mail service to the American public. It has a vast transportation network that moves mail and equipment among approximately 315 processing facilities and 31,200 post offices, stations, and branches. The Postal Service is transforming its processing and logistics networks to become more scalable, reliable, visible, efficient, automated, and digitally integrated. This includes modernizing operating plans and aligning the workforce; leveraging emerging technologies to provide world-class visibility and tracking of mail and packages in near real time; and optimizing the surface and air transportation network. The U.S. Postal Service Office of Inspector General reviews the efficiency of mail processing operations at facilities across the country and provides management with timely feedback to further the Postal Service’s mission. 

This Office of Inspector General (OIG) Healthcare Facility Inspection program report describes the results of a focused evaluation of the care provided at the VA Puget Sound Health Care System in Seattle, Washington. 

This evaluation focused on five key content domains:
     •    Culture
     •    Environment of care
     •    Patient safety
     •    Primary care
     •    Veteran-centered safety net

The OIG issued two recommendations for improvement in one domain:
  1.    Veteran-centered safety net
     •    Staff access to government vehicles and cell phones

The Office of Inspector General is issuing an inspection report to determine whether the New Jersey Small Business Development Center met financial, programmatic, and performance requirements. The Small Business Administration (SBA) is authorized to make grants to states, institutions of higher education, and Women’s Business Centers to establish Small Business Development Centers (SBDCs). Since 1978, Rutgers University has been a recipient and hosts the New Jersey SBDC to administer the program.

For program year (PY) 2023, SBA awarded the New Jersey SBDC $3,620,094 in federal funds and the center contributed $4,303,349 in matching funds, for a total budget of $7,923,443. The period of performance for PY 2023 is from January 1, 2023, through December 31, 2024.

We identified operational improvements to protect program integrity and performance, such as maintaining counselors certified to assist small businesses with exporting, publicizing operating hours, informing SBDC personnel of whistleblower protections, and improving coordination with SBA so the center’s progress towards performance goals can be accurately tracked and monitored.

During our unannounced inspection of U.S. Immigration and Customs Enforcement’s (ICE) Buffalo Federal Detention Facility (Buffalo) in Batavia, New York, we found that Buffalo’s staff generally complied with Performance-Based National Detention Standards 2011, as revised in December 2016, for facility conditions, kitchen standards, legal access, medical care, recreation (general population only), and the voluntary work program. However, facility and ICE staff did not fully comply with standards related to the use of force, staff-detainee communication, detainee grievances, recreation in the Special Management Unit (SMU), classification, admission and release, and medical unit staffing.
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We found one instance of an inappropriate use of force and two instances where facility staff should have used calculated rather than immediate force.
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ICE did not always provide timely responses to detainee requests. Facility staff did not maintain an accurate or complete log for paper requests, nor did they always provide responses to detainee grievances within the required 5 days or capture all response dates in the grievance log. Likewise, the Grievance Appeal Board did not always conduct reviews within 5 days of each appeal.
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Buffalo facility staff did not provide detainees in the SMU with exercise equipment in the outdoor space, prevent detainees of different classification levels from comingling in the same holding area, ensure detainees could hear or view captions for the orientation video, or ensure detainees’ identification wristbands were legible and always worn.
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Vacant dentist and physician positions caused delays in care.