Federal Reports

Audit of fiscal year 2020, third quarter financial and award data the Commission submitted for publication on USASpending.gov, and the applicable procedures, certifications, documentation, and controls to achieve this process.

The Southwest Station, Washington, D.C., is in the Capital District of the Atlantic Area. The Southwest Station has 48 city routes which are delivered by 59 full-time city carriers and 29 city carrier assistants. The Southwest Station also has 15 clerks, including 10 full-time and five postal support employees. We selected the Southwest Station for review based on the number of stop-the-clock (STC) scans occurring at the delivery unit. Our objective was to evaluate select mail delivery and customer service operations and determine whether internal controls are effective at the Southwest Station, Washington, D.C.

We selected the Lehigh Valley Processing and Distribution Center (P&DC) for audit because from January 1, 2019, to August 31, 2020, MCV reported about 605 million delayed mailpieces, or 32.2 percent of the total pieces handled at this facility. We reviewed operations with the most delayed mail — Delivery Point Sequence totaling about 476 million (or 78.7 percent) and Managed Mail Program (hereafter refer to as managed mail) incoming letters totaling 67.7 million (or 11.2 percent). Delivery Point Sequence is an automated process of sorting mail by carrier routes into delivery order and managed mail originating from other processing locations that requires additional processing at a destinating facility before delivery. Our objective was to determine the cause of delayed mail at the Lehigh Valley P&DC.

Our objective was to assess the Postal Service’s exit processing and determine whether managers revoked facility access for separated employees and inactive contractors in a timely manner.

The OIG analyzed revenues and costs of nearly all USPS-managed post offices in the U.S. The research found that both revenue and costs at post offices aligned closely with population density — highest in more urban areas, lowest in rural locations. However, rural post offices were more likely to have costs exceed revenue. Nationally, 42 percent of post offices did not cover their costs; in rural areas, it was 60 percent. Opportunities exist for the Postal Service to rethink its retail network either to increase retail network funding or reduce costs, or both.

An Amtrak Customer Service Representative based in Kansas City, Missouri, resigned from employment on April 12, 2021, prior to his administrative hearing. Our investigation found that the former employee violated company policies by leaving his post between two and four hours at a time during his shifts without authorization to do so and without clocking out. In addition, the former employee also violated company policy by initially lying to our agents about his abovementioned actions.

GPO OIG Semiannual Report to Congress October 1, 2020 - March 31, 2021.

This report communicates the results of the Fiscal Year 2020 Federal Trade Commission Office of Inspector General review of the FTC’s compliance with the Payment Integrity Information Act of 2019 (PIIA) (Public Law 116-117).