Employee Resigns for Violation of Company Policy by Leaving Work Post Without Authorization

An Amtrak Customer Service Representative based in Kansas City, Missouri, resigned from employment on April 12, 2021, prior to his administrative hearing. Our investigation found that the former employee violated company policies by leaving his post between two and four hours at a time during his shifts without authorization to do so and without clocking out. In addition, the former employee also violated company policy by initially lying to our agents about his abovementioned actions.