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Brought to you by the Council of the Inspectors General on Integrity and Efficiency
Federal Reports
Report Date
Agency Reviewed / Investigated
Report Title
Type
Location
U.S. Postal Service
Mail Delivery and Customer Service Operations – Sunrise Station, Las Vegas, NV
The Sunrise Station is in the Nevada – Utah District of the WestPac Area. The unit has 69 city routes which are delivered by 83 full-time city carriers, four part-time flexible carriers, and 19 city carrier assistants. The Sunrise Station also has 10 full-time clerks and seven postal support employees. We chose the Sunrise Station based on the number of stop-the-clock (STC) scans occurring at the delivery unit, rather than at the point of delivery, and the number of Customer 360 inquiries the unit received related to package tracking and mail delivery delays. Our objective was to evaluate select mail delivery and customer service operations and determine whether internal controls were effective at the Sunrise Station.
The Office of Inspector General is required by statute to report annually the most serious management and performance challenges facing the Department of Commerce. Attached is our final report on the Department’s top management and performance challenges for fiscal year 2022.
Architect of the Capitol (AOC) Employee Continued to Violate Standards of Conduct, Information Technology Division (ITD) Property and Rules of Behavior and Lied about Losing Four iPhones After Returning from 15-day Suspension "
FINANCIAL MANAGEMENT: Report on the Bureau of the Fiscal Service Federal Investments and Borrowings Branch's Description of its Investment and Redemption Services and the Suitability of the Design and Operating Effectiveness of its Controls for the Period