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Brought to you by the Council of the Inspectors General on Integrity and Efficiency
Federal Reports
Report Date
Agency Reviewed / Investigated
Report Title
Type
Location
U.S. Postal Service
Roger P. McAuliffe Station in Chicago, IL: Delivery Operations
The Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U. S. Postal Service Office of Inspector General reviews delivery operations at facilities across the country and provides management with timely feedback in furtherance of this mission.
Our objective was to evaluate the effectiveness of the Postal Service’s BRM operations. We reviewed BRM policies and procedures, analyzed data, observed operations at 11 judgmentally selected sites, and met with Postal Service staff and BRM mailers.
A Lead Service Attendant based at New York Penn Station violated company policies by engaging in outside employment at two temporary employment agencies and an assisted living facility in Delaware while on medical leave and receiving Railroad Retirement Board benefits. The employee resigned prior to her disciplinary hearing and is ineligible for rehire.
An Amtrak engineer based in Miami, Florida, signed a waiver of administrative hearing on October 9, 2023, following a year-long investigation into time and attendance abuses by a Miami-based yard crew. By signing the waiver, the employee waived his rights to an administrative hearing and accepted responsibility for the administrative charges against him and understood that future misconduct may result in termination.Our investigation found that yard crew employees violated company policies by routinely leaving work several hours before the end of their shifts while continuing to falsely claim regular or overtime pay for time they did not work. From June 2, 2022, to April 10, 2023, 10 additional employees were disciplined as a result of our investigation. Five of these employees signed a waiver to an administrative hearing, accepting responsibility of the administrative charges against them, and the other five either resigned while under investigation or were terminated from employment for their roles in the scheme.Finally, we provided the company with observations for their consideration that we learned during our investigation.
