FSA’s launch of the 2024–2025 FAFSA was plagued by multiple system implementation issues that prevented students and families from successfully applying for financial aid within critical timeframes. As a result, FSA developed actions to improve the 2025–2026 FAFSA process and increase transparency and communication. The objective of our review was to describe FSA’s plans to solicit, analyze, and incorporate feedback from students, families, institutions of higher education, and other stakeholders for the completion, submission, and processing of the 2025–2026 FAFSA. We found that although FSA did not have a formal plan with specific details about how it would solicit, analyze, and incorporate the feedback it received regarding the completion, submission, and processing of the 2025–2026 FAFSA, FSA and the Department established multiple channels of communication for receiving feedback. On November 14, 2024, FSA announced that since the start of beta testing on October 1, 2024, more than 14,000 students successfully submitted their 2025–2026 FAFSAs and that the Department had successfully processed their applications, sending over 81,000 records to more than 1,850 schools and 43 States.
Report Date | Agency Reviewed / Investigated | Report Title | Type | Location | |
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Department of Education | FSA’s Plan for Soliciting and Incorporating Stakeholders’ Feedback in the 2025-2026 FAFSA Process | Inspection / Evaluation | Agency-Wide | View Report | |
Commodity Futures Trading Commission | Audit of CFTC's Compliance with the Government Charge Card Abuse Prevention Act | Audit | Agency-Wide | View Report | |
Department of Defense | Management Advisory: The DoD’s FY 2024 Compliance with the Federal Information Security Modernization Act of 2014 | Audit | Agency-Wide | View Report | |
Environmental Protection Agency | Independent Audit of the EPA’s Fiscal Years 2023 and 2022 (Restated) Pesticide Registration Fund Financial Statements | Audit | Agency-Wide | View Report | |
U.S. Agency for International Development | Financial Audit of Centro de Informacin y Educacin Para la Prevencin del Abuso de Drogas in Peru Under Two Awards for the Fiscal Year Ended December 31, 2023 | Other |
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View Report | |
U.S. Agency for International Development | Financial Audit of the Greater Transparency and Best Practices in the Extractive Sector Activity in Peru, Managed by Centro Ecumnico de Promocin y Accin Social Norte, Cooperative Agreement 72052721CA00007, September 1, 2021, to December 31, 2023 | Other |
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View Report | |
U.S. Agency for International Development | Single Audit of GiveDirectly, Inc., for the Year Ended December 31, 2022 | Other |
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View Report | |
U.S. Agency for International Development | Single Audit of Management Sciences for Health, Inc., for the Year Ended June 30, 2021 | Other |
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View Report | |
U.S. Agency for International Development | Single Audit of IntraHealth International, Inc., for the Year Ended June 30, 2023 | Other |
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View Report | |
U.S. Agency for International Development | Single Audit of Root Capital, Inc., for the Year Ended December 31, 2020 | Other |
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View Report | |