Federal Reports

The Postal Accountability and Enhancement Act of 2006 (PAEA) allowed the U.S. Postal Service to enter into bilateral agreements with foreign posts to promote the efficient operation of international postal services. The Postal Service subsequently established bilateral agreements that developed new rates for existing letter class mailpieces and established a new letter class mailpiece designation for small lightweight packets weighing up to 2 kilograms (4.4 pounds). These small packets, or ePackets, offer delivery confirmation and tracking services, and are classified as market dominant products. Our objective was to assess whether all costs associated with ePackets were accurately captured and aggregated.

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We evaluated TVA’s Corrective Action Program (CAP) to determine if the CAP was effective in resolving employee concerns at Browns Ferry Nuclear Plant. We determined reinforcement is needed on the importance of addressing CAP condition reports (CRs) in an effective and timely manner. Specifically, we determined some CRs classified as CAP were not resolved effectively because (1) a corrective action did not adequately address a condition, and (2) some actions were not completed by scheduled finish dates. In addition, we identified a CR that was inappropriately closed because a corrective action stated an employee completed a training course that was never taken.We also identified areas for improvement related to (1) the classification of CRs, (2) CAP education and training, and (3) the routing of anonymous CRs to appropriate personnel.

The U.S. Postal Service maintains city carrier labor cost data in its Time and Attendance Collection System (TACS). However, this TACS data does not generally associate labor costs with specific mail products and services. Our objective was to assess the reliability and accuracy of TACS data for city carrier labor costing.