Federal Reports

We determined that U.S. Immigration and Customs Enforcement (ICE) did not analyze program needs to determine how many additional 287(g) program managers should be hired and was not able to hire enough to keep up with the quick expansion. In addition, a lack of information technology (IT) support staff and a lengthy installation process have hampered prompt delivery and installation of IT equipment that law enforcement agencies in the 287(g) program need to carry out their immigration enforcement-related duties. Finally, ICE may not be training law enforcement officers efficiently and is not monitoring the officers to ensure they complete required training. We recommended that ICE address issues with 287(g) program staffing, improve the timeliness of IT equipment delivery to law enforcement agencies, and assess program participant training. We made four recommendations that will help improve program management and oversight. ICE concurred with three of four recommendations.

In 2017, U.S. Customs and Border Protection (CBP) made considerable progress developing and implementing a biometric capability to track air passenger exits using facial recognition technology. CBP’s Biometric Entry-Exit Program conducted a pilot at nine airports and demonstrated ability using this technology to match 98 percent of passengers’ identities at departure gates. However, During the pilot, CBP encountered various technical and operational challenges that limited biometric confirmation to only 85 percent of all passengers processed. These challenges included poor network availability, a lack of dedicated staff, and compressed boarding times due to flight delays. Further, due to missing or poor quality digital images, CBP could not consistently match individuals of certain age groups or nationalities.

The OIG used data analytics to identify offices with potentially fraudulent Voyager card activity. The analytics identified Centerville Branch had 22 transactions totaling $2,395 at risk during May 2018. The unit had 691 Voyager card transactions totaling $19,090 for all of May 2018. The objective of this audit was to determine whether Voyager card transactions were properly reconciled for detecting and disputing potentially fraudulent activity at the Centerville Branch, Snellville, GA.

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Nevada implemented some of the new criminal background check requirements established under the Child Care and Development Block Grant Act. However, certain criminal background check requirements for childcare providers remained unimplemented as of March 1, 2018, and significant challenges may delay full implementation until 2019 or 2020. According to Nevada officials, these challenges include decentralization of the background check processes. (Background checks are conducted by different entities, depending on the provider type.)