This Comprehensive Healthcare Inspection Program provides a focused evaluation of the quality of care delivered at the El Paso VA Health Care System, covering leadership, organizational risks, and key processes associated with promoting quality care. Focused areas were Quality, Safety, and Value; Medical Staff Privileging; Environment of Care; Medication Management: Controlled Substances Inspections; Mental Health: Military Sexual Trauma Follow-Up and Staff Training; Geriatric Care: Antidepressant Use among the Elderly; and Women’s Health: Abnormal Cervical Pathology Results Notification and Follow-Up. The facility’s leadership team had been working together for nine months, and the chief of staff and associate director were the newest members of the leadership team and were appointed in April and August 2018, respectively. Selected survey scores related to employee satisfaction with the facility’s leaders and patient experience survey data revealed opportunities to improve both employee and patient satisfaction. The organizational risk factors detailed in this report did not identify any substantial risk in quality of care. The leadership team was knowledgeable within their scope of responsibility about selected SAIL metrics but should continue to take actions to sustain and improve performance measures contributing to the SAIL “1-star.” The OIG issued seven recommendations for improvement in the following areas: (1) Medical Staff Privileging • Focused and ongoing professional practice evaluation processes (2) Environment of Care • Annual inventory of resources and assets • Development and maintenance of an emergency operations plan (3) Mental Health: Military Sexual Trauma (MST) Follow-up and Staff Training • MST training (4) Geriatric Care: Antidepressant Use among the Elderly • Patient/caregiver education and understanding of medications (5) Women’s Health • Women Veterans Health Committee reports to leaders
| Report Date | Agency Reviewed / Investigated | Report Title | Type | Location | |
|---|---|---|---|---|---|
| Department of Veterans Affairs | Comprehensive Healthcare Inspection of the El Paso VA Health Care System, Texas | Review |
|
View Report | |
| Department of Agriculture | Natural Resources Conservation Service's Financial Statements for Fiscal Year 2019 | Audit | Agency-Wide | View Report | |
| Federal Maritime Commission | Semiannual Report to Congress: Covering April 1, 2019 - September 30, 2019 | Semiannual Report | Agency-Wide | View Report | |
| Federal Election Commission | Semiannual Report to Congress: April 1, 2019 - September 30, 2019 | Semiannual Report | Agency-Wide | View Report | |
| AmeriCorps | Semiannual Report to Congress: April 1, 2019 – September 30, 2019 | Semiannual Report | Agency-Wide | View Report | |
| Small Business Administration | Semiannual Report to Congress | Semiannual Report | Agency-Wide | View Report | |
| Department of Veterans Affairs | VAOIG Semiannual Report to Congress (SAR) April 1 – September 30, 2019 | Semiannual Report | Agency-Wide | View Report | |
| Pension Benefit Guaranty Corporation | PBGC OIG Semiannual Report to Congress, #61 | Semiannual Report | Agency-Wide | View Report | |
| U.S. Agency for International Development | Examination of Costs Claimed for IOS Partners, Inc. for the Two Years Ended December 31, 2015 | Other |
|
View Report | |
| Department of the Interior | Inappropriate Use of a Government Computer | Investigation | Agency-Wide | View Report | |