Sorry, you need to enable JavaScript to visit this website.
Skip to main content
Website
https://www.uspsoig.gov
Abbreviation
USPS
Agencies
U.S. Postal Service
Postal Regulatory Commission
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline

The USPS OIG Hotline will take complaints regarding fraud, waste, and misconduct within the Postal Service. These include: - Injury compensation fraud - Embezzlements and financial crimes - Contract Fraud - Kickbacks - Computer Crimes - Narcotics - Employee Misconduct - Internal affairs and executive investigations - Whistleblower reprisal - Theft of items from the mail by Postal employees or contractors - Destruction of mail by Postal employees or contractors

What Not to Report to the OIG Hotline

The following matters are NOT generally investigated by the USPS OIG: - Daily mail delivery and tracking problems - Post Office customer service issues and concerns. If you have a customer service issue, please contact USPS. - Day-to-day management decisions - EEO Complaints - Issues that are handled by the grievance process - Issues handled by other government agencies such as the Equal Employment Opportunity Commission, Department of Labor, Justice - Department, Office of Personnel Management - Employee benefits and compensation For help on these and other issues not listed please visit https://www.uspsoig.gov/hotline-helpful-links

Hotline Page
https://www.uspsoig.gov/form/file-online-complaint
Whistleblower Protection Page
https://www.uspsoig.gov/whistleblower-retaliation-faq

Mail Delivery, Customer Service, and Property Condition Reviews – Select Units, Portland, OR Region

2022
22-001-R22
Audit
U.S. Postal Service OIG
U.S. Postal Service

This report presents a summary of the results of our self-initiated audits assessing mail delivery, customer service, and property conditions at four select delivery units in the Portland, OR, region (Project Number 22-001). These delivery units included the Beaverton, OR, and Vancouver, WA, Main...

Former Postal Employee Pleads Guilty to Unlawfully Opening the Mail

Former Postal Employee Pleads Guilty to Unlawfully Opening the Mail
Article Type
Investigative Press Release
Publish Date

Former Postal Employee Pleads Guilty to Unlawfully Opening the Mail NEW ORLEANS – U.S. Attorney Duane A. Evans announced that TYRONE DILLING, age 27, of New Orleans, Louisiana pleaded guilty on March 17, 2022, to unlawfully opening the mail before the Honorable Barry W. Ashe, District Court Judge,,,

Former Postal Employee Pled Guilty to Unlawfully Opening the Mail

Former Postal Employee Pled Guilty to Unlawfully Opening the Mail
Article Type
Investigative Press Release
Publish Date

Former Postal Employee Pled Guilty to Unlawfully Opening the Mail NEW ORLEANS – U.S. Attorney Duane A. Evans announced that TYRONE DILLING, age 27, of New Orleans, Louisiana pleaded guilty on March 17, 2022, to unlawfully opening the mail before the Honorable Barry W. Ashe, District Court Judge,,,

New London Man Who Received Cocaine Mailed from Puerto Rico is Sentenced

New London Man Who Received Cocaine Mailed from Puerto Rico is Sentenced
Article Type
Investigative Press Release
Publish Date

New London Man Who Received Cocaine Mailed from Puerto Rico is Sentenced Leonard C Boyle, United States Attorney for the District of Connecticut, announced that RAUL ROBLES, 38, of New London, was sentenced today by U.S. District Judge Jeffrey A. Meyer in New Haven to 24 months of imprisonment,,,

Electric Delivery Vehicles and the Postal Service

2022
RISC-WP-22-003
Inspection / Evaluation
U.S. Postal Service OIG
U.S. Postal Service

In this white paper, the OIG sought to identify opportunities and challenges in adopting electric delivery vehicles. We assessed the suitability of using electric vehicles as delivery vehicles and analyzed the potential long-term cost savings of a new electric delivery vehicle compared to a new gas...

Efficiency of Surface Transfer Centers in the Southern Region

2022
21-212-R22
Audit
U.S. Postal Service OIG
U.S. Postal Service

Surface Transfer Centers (STC) are contracted mail facilities that distribute, consolidate, dispatch, and transfer all mail classes within the surface network. They also divert mail volume from air to surface transportation and serve as a concentration point for consolidating mail from under...

Mail Delivery, Customer Service, and Property Conditions Review - East City Annex, Columbus, OH

2022
22-044-R22
Audit
U.S. Postal Service OIG
U.S. Postal Service

This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the East City Annex in Columbus, OH (Project Number 22-044). The East City Annex is in the Ohio 2 District of the Central Area. The carrier annex services ZIP Codes...

Mail Delivery, Customer Service, and Property Conditions Review – South Columbus Station, Columbus, OH

2022
22-043-R22
Audit
U.S. Postal Service OIG
U.S. Postal Service

This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the South Columbus Station in Columbus, OH (Project Number 22-043). The South Columbus Station is in the Ohio-2 District of the Central Area and services ZIP Code...

Mail Delivery, Customer Service, and Property Conditions Review – Lewis Center Main Office, Lewis Center, OH

2022
22-042-R22
Audit
U.S. Postal Service OIG
U.S. Postal Service

This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Lewis Center Main Office in Lewis Center, OH (Project Number 22-042). The Lewis Center Main Office is in the Ohio-2 District of the Central Area and services ZIP...

Fuel Expenses, Cash, Stamps and Money Orders – Charlotte, NC, Ballantyne Station Post Office

2022
22-018-R22
Audit
U.S. Postal Service OIG
U.S. Postal Service

This report presents the results of our self-initiated audit of fuel expenses, cash, stamps, and money orders at the Charlotte, NC, Ballantyne Station Post Office (PO) (Project Number 22-018). This site is in the North Carolina District of the Atlantic Area. This audit was designed to provide U.S...

Subscribe to U.S. Postal Service OIG