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Abbreviation
USPS
Agencies
U.S. Postal Service
Postal Regulatory Commission
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline

The USPS OIG Hotline will take complaints regarding fraud, waste, and misconduct within the Postal Service. These include: - Injury compensation fraud - Embezzlements and financial crimes - Contract Fraud - Kickbacks - Computer Crimes - Narcotics - Employee Misconduct - Internal affairs and executive investigations - Whistleblower reprisal - Theft of items from the mail by Postal employees or contractors - Destruction of mail by Postal employees or contractors

What Not to Report to the OIG Hotline

The following matters are NOT generally investigated by the USPS OIG: - Daily mail delivery and tracking problems - Post Office customer service issues and concerns. If you have a customer service issue, please contact USPS. - Day-to-day management decisions - EEO Complaints - Issues that are handled by the grievance process - Issues handled by other government agencies such as the Equal Employment Opportunity Commission, Department of Labor, Justice - Department, Office of Personnel Management - Employee benefits and compensation For help on these and other issues not listed please visit https://www.uspsoig.gov/hotline-helpful-links

Meter Revenue Refunds – W.T. Harris Station, Charlotte, NC

2019
FCS-FM-19-020
Audit
U.S. Postal Service OIG
U.S. Postal Service

OIG data analytics identified the W.T. Harris Station as having $78,368 in meter revenue refunds from January 1 through March 31, 2019, compared to $48,973 for the prior quarter (October 1 through December 31, 2018), which is a 60 percent increase based on data from the Enterprise Data Warehouse...

Meter Revenue Refunds – St. Paul, MN, New Brighton Branch

2019
FCS-FM-19-022
Audit
U.S. Postal Service OIG
U.S. Postal Service

The Postal Service uses Account Identifier Code (AIC) 526, Refund Spoiled/Unused Customer Meter Stamps, to record refunds of spoiled/unused postage meter stamps from customer postage meters. OIG data analytics identified that the New Brighton Branch recorded $50,125 to AIC 526 from April 1 to...

Rural and Urban Origins of the U.S. Postal Service

2019
RISC-WP-19-007
Other
U.S. Postal Service OIG
U.S. Postal Service

As this brief history shows, the postal establishment struggled to adapt to the many ways the dispersed rural population differed from the concentrated urban population. Even though America has become an increasingly urban society, rural areas retain a distinct culture. The Postal Service is a part...

Local Purchases and Payments: Miscellaneous Services – Dickinson, ND, Main Post Office

2019
FCS-FM-19-023
Audit
U.S. Postal Service OIG
U.S. Postal Service

Based on our data analysis of miscellaneous services for fiscal year (FY) 2019, Quarter (Q) 2, we determined the Dickinson MPO made local purchases and payments totaling $7,060. This is a significant change from having no activity in FYs 2017 and 2018. The objective of this audit was to determine...

Postal Service’s Heating, Ventilation, and Air Conditioning Preventive Maintenance Process

2019
SM-AR-19-006
Audit
U.S. Postal Service OIG
U.S. Postal Service

Our objective was to evaluate the HVAC PM process at mail processing facilities. We reviewed a statistical sample of 118 facilities to assess HVAC PM performance for a two-year period from September 1, 2016, through October 31, 2018.

Miscellaneous Non-Postal Revenue Refunds – South Hackensack, NJ, Annex

2019
FCS-FM-19-021
Audit
U.S. Postal Service OIG
U.S. Postal Service

This report presents the results of our self-initiated audit of Miscellaneous Non-Postal Revenue Refunds – South Hackensack, NJ, Annex. The South Hackensack Annex is in the Northern New Jersey District of the Northeast Area. This audit was designed to provide Postal Service management with timely...

Stamp Stock Accountability

2019
FT-AR-19-008
Audit
U.S. Postal Service OIG
U.S. Postal Service

We received a hotline allegation regarding suspicious fraudulent transactions involving stolen stamps from the North Kenner, LA, Station. An initial investigation confirmed that a Postal Service unit manager had access to large quantities of postage stamp inventory. Further, the manager circumvented...

Contract Delivery Service Costs

2019
CP-AR-19-002
Audit
U.S. Postal Service OIG
U.S. Postal Service

The U.S. Postal Service uses contracted delivery suppliers to support mail delivery needs and ensure it meets its universal service obligation. CDS is a contractual agreement between the Postal Service and an individual or company for the delivery and collection of mail for customers. CDS is...

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