U.S. Postal Service OIG

Our objective was to evaluate the Contract Delivery Service (CDS) renewal process for compliance with Postal Service policies and procedures. Our scope included all CDS contract renewals for fiscal years (FY) 2018 and 2019. The Postal Service has statutory authority to contract for surface mail...

The Columbia Main Post Office is located in the Gateway District of the Central Area. This audit was designed to provide U.S. Postal Service management with timely information on potential scanning and mail delivery risks at the Columbia Main Post Office. The delivery unit has 38 city routes which...

The Postal Service contracts with a variety of suppliers for goods and services such as technical and consulting services. Accenture Federal Services (Accenture) accounted for the highest amount of funds the Postal Service spent for IT contracts during FYs 2018 and 2019 – about $332 million. Our...

The Minneapolis Main Post Office is located in the Northland District of the Central Area. OIG data analytics identified Minneapolis Main Post Office as having a large stamp inventory of approximately $3 million. Our objective was to determine whether the Minneapolis Main Office properly accounted...

During our audit of the Integrity of Postal Service’s Social Media Presence, we found a smishing campaign that may have a significant negative impact on the Postal Service’s brand, reputation, and customer loyalty. The purpose of this alert is to bring this issue to your attention with a...

The Postal Service invests in facilities, vehicles, services, technology, equipment, and other resources. These resources help the Postal Service meet its customer experience, employee engagement, and revenue generation goals; and provide the Postal Service with the tools needed to maintain...