United States
The USPS OIG Hotline will take complaints regarding fraud, waste, and misconduct within the Postal Service. These include: - Injury compensation fraud - Embezzlements and financial crimes - Contract Fraud - Kickbacks - Computer Crimes - Narcotics - Employee Misconduct - Internal affairs and executive investigations - Whistleblower reprisal - Theft of items from the mail by Postal employees or contractors - Destruction of mail by Postal employees or contractors
The following matters are NOT generally investigated by the USPS OIG: - Daily mail delivery and tracking problems - Post Office customer service issues and concerns. If you have a customer service issue, please contact USPS. - Day-to-day management decisions - EEO Complaints - Issues that are handled by the grievance process - Issues handled by other government agencies such as the Equal Employment Opportunity Commission, Department of Labor, Justice - Department, Office of Personnel Management - Employee benefits and compensation For help on these and other issues not listed please visit https://www.uspsoig.gov/hotline-helpful-links
Worcester Couple Arrested on Stimulus Fraud Charges
Bank Secrecy Act Compliance
To combat money laundering in the U.S., Congress enacted a series of laws, collectively referred to as the Bank Secrecy Act (BSA). The BSA required financial institutions, including money services businesses, to report suspicious activities to the U.S. Department of the Treasury’s Financial Crimes...
Postal Supervisor in Middletown Who Stole Packages is Sentenced
Late and Extra Trips at the Los Angeles, CA, Processing and Distribution Center
The Los Angeles P&DC is in the Southern California Division of the Logistics and Processing Operations Western Region. The P&DC processes letters, flats, and parcels. From July 1 to September 30, 2020, it reported 4,637 late trips (highest among P&DCs) and 1,535 extra trips (second highest among P...
Late and Extra Trips at the Richmond, VA, Processing and Distribution Center
Late trips occur when various conditions cause a delay in the arrival or departure of transportation beyond the scheduled times. When mail processing operations do not process mail timely or mail volume is above normal or expected levels, managers may have to call extra trips to transport this mail...
Property Condition Reviews – Smithville, Leander, and Kyle Post Offices
This report presents the results of our self-initiated audit of property conditions at the Smithville (owned), Leander (owned), and Kyle (leased) post offices in the Rio Grande District. This audit was designed to provide Postal Service management with timely information on potential risks related...
Onondaga County Postal Carrier Charged with Obstructing the Mail
Former Postal Worker Pleads Guilty To Failing To Deliver Over 700 Pieces Of Mail Which Included Three Absentee Ballots
Mail Service During the Early Stages of the COVID-19 Pandemic
During the COVID-19 pandemic, the Postal Service provided vital service, including the delivery of critical items such as medications, stimulus payments, and Social Security checks. Further, the Postal Service is the leading delivery service provider for online purchases. A May 2020 Harris Poll...