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Abbreviation
VA
Agencies
Department of Veterans Affairs
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline

The Hotline accepts tips or complaints that, on a select basis, result in reviews of: • VA-related criminal activity • Systemic patient safety issues • Gross mismanagement or waste of VA resources • Misconduct by senior VA officials The VA OIG investigates substantial allegations of whistleblower reprisal against employees of VA contractors, grantees, subgrantees, and personal services subcontractors. The VA OIG reports substantiated allegations of reprisal to the employer and VA for corrective action.

What Not to Report to the OIG Hotline

The Hotline does not accept complaints that are unrelated to programs and operations of the Department of Veterans Affairs nor that are addressed in another legal or administrative forum: TYPE OF COMPLAINT WHO SHOULD YOU CONTACT Claim for VA disability and pension benefits, and ratings, appeals, or home loan issues Veterans Benefits Administration (1-800-827-1000) Claim for VA education benefits Veterans Benefits Administration (1-888-442-4551) Patient health care dispute Patient Advocate at your local VA medical facility Tort claim or other legal issue/case/claim Local VA Regional Counsel office (202-461-4900) VA billing issues - Compliance and Business Integrity 1-866-842-4357 Litigation matters Private counsel; applicable court Employee grievances, unfair labor practices, union matters Local union representative, Federal Labor Relations Authority VA employee whistleblower retaliation issues U.S. Office of Special Counsel (1-800-872-9855) Other VA employee whistleblower issues and concerns about VA employee VA Office of Accountability and Whistleblower Protection performance and accountability (855-429-6669) or (202-461-4119) Whistleblower disclosures not related to the VA U.S. Office of Special Counsel (1-800-872-9855) Discrimination and EEO complaints for VA employees, former VA employees, VA Office of Resolution Management (1-888-566-3982) and applicants for VA positions Discrimination and complaints related to the Uniformed Services Employment U.S. Department of Labor's Veterans' Employment and Training Service and Reemployment Rights Act (USERRA) and the U.S. Office of Special Counsel Personnel actions/adverse action appeals/MSPB matters U.S. Merit Systems Protection Board Disagreement with law or other political dispute Your elected legislative official

Comprehensive Healthcare Inspection Program Review of the VA North Texas Health Care System Dallas, Texas

2018
17-05404-149
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a focused evaluation of the quality of care delivered in the inpatient and outpatient settings of the VA North Texas Health Care System (facility). The review covered key clinical and administrative processes associated with promoting quality care...

Administrative Investigation of Conflict of Interest, Nepotism, and False Statements within the VA Office of General Counsel Washington, DC

2018
Investigation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General Administrative Investigations Division issued a report titled: Administrative Investigation of Conflict of Interest, Nepotism, and False Statements within the VA Office of General Counsel, Washington, DC.

Review of Research Service Equipment and Facility Management, Eastern Colorado Health Care System

2018
16-02742-77
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The former Chairman of the U.S. House of Representatives, Committee on Veterans’ Affairs requested the OIG investigate allegations of widespread equipment mismanagement at the research laboratories of the Eastern Colorado Health Care System (ECHCS) in Denver, Colorado. The OIG substantiated the wide...

Review of Resident and Part-Time Physician Time and Attendance at Oklahoma City VA Health Care System

2018
17-00253-93
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) assessed the effectiveness of the Oklahoma City VA Health Care System’s (Health Care System) oversight of its disbursement agreement and time and attendance for part-time physicians. The OIG found that Health Care System managers did not monitor resident...

Review of lleged Unsecured Patient Database at the VA Long Beach Healthcare System

2018
15-04745-48
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

In July 2015, the VA Office of Inspector General (OIG) received allegations stating that an unauthorized Microsoft Access database was operating at the VA Long Beach Healthcare System (LBHCS). The allegations stated that the unauthorized database hosted Sensitive Personal Information (SPI) and all...

Comprehensive Healthcare Inspection Program Review of the Providence VA Medical Center Providence, Rhode Island

2018
17-01761-129
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a focused evaluation of the quality of care delivered in the inpatient and outpatient settings of the Providence VA Medical Center (facility). The review covered key clinical and administrative processes associated with promoting quality care...

Comprehensive Healthcare Inspection Program Review of the VA Illiana Health Care System Danville, Illinois

2018
17-05424-142
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a focused evaluation of the quality of care delivered in the inpatient and outpatient settings of the VA Illiana Health Care System (Facility). The review covered key clinical and administrative processes associated with promoting quality care...

Review of Timeliness of the Appeals Process

2018
16-01750-79
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted this review to determine whether opportunities continued to exist for Veterans Benefits Administration (VBA) staff to improve the timeliness of appeals processing. The review focused on 210 appeals in seven phases where VBA was required to take...

Review of Alleged Hazardous Construction Conditions at the Jack C. Montgomery VA Medical Center, Muskogee, Oklahoma

2018
15-04678-114
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) received an allegation regarding noncompliance with contract and Occupational Safety and Health Administration (OSHA) requirements at the Jack C. Montgomery VA Medical Center, Muskogee, Oklahoma, during the installation of a Full Facility Standby Generator...

Comprehensive Healthcare Inspection Program Review of the Tennessee Valley Healthcare System Nashville, Tennessee

2018
17-01764-143
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The OIG conducted a focused evaluation of the quality of care delivered at the Tennessee Valley Healthcare System (facility). The review covered key clinical and administrative processes associated with promoting quality care—Leadership and Organizational Risks; Quality, Safety, and Value (QSV)...

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