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Abbreviation
VA
Agencies
Department of Veterans Affairs
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline

The Hotline accepts tips or complaints that, on a select basis, result in reviews of: • VA-related criminal activity • Systemic patient safety issues • Gross mismanagement or waste of VA resources • Misconduct by senior VA officials The VA OIG investigates substantial allegations of whistleblower reprisal against employees of VA contractors, grantees, subgrantees, and personal services subcontractors. The VA OIG reports substantiated allegations of reprisal to the employer and VA for corrective action.

What Not to Report to the OIG Hotline

The Hotline does not accept complaints that are unrelated to programs and operations of the Department of Veterans Affairs nor that are addressed in another legal or administrative forum: TYPE OF COMPLAINT WHO SHOULD YOU CONTACT Claim for VA disability and pension benefits, and ratings, appeals, or home loan issues Veterans Benefits Administration (1-800-827-1000) Claim for VA education benefits Veterans Benefits Administration (1-888-442-4551) Patient health care dispute Patient Advocate at your local VA medical facility Tort claim or other legal issue/case/claim Local VA Regional Counsel office (202-461-4900) VA billing issues - Compliance and Business Integrity 1-866-842-4357 Litigation matters Private counsel; applicable court Employee grievances, unfair labor practices, union matters Local union representative, Federal Labor Relations Authority VA employee whistleblower retaliation issues U.S. Office of Special Counsel (1-800-872-9855) Other VA employee whistleblower issues and concerns about VA employee VA Office of Accountability and Whistleblower Protection performance and accountability (855-429-6669) or (202-461-4119) Whistleblower disclosures not related to the VA U.S. Office of Special Counsel (1-800-872-9855) Discrimination and EEO complaints for VA employees, former VA employees, VA Office of Resolution Management (1-888-566-3982) and applicants for VA positions Discrimination and complaints related to the Uniformed Services Employment U.S. Department of Labor's Veterans' Employment and Training Service and Reemployment Rights Act (USERRA) and the U.S. Office of Special Counsel Personnel actions/adverse action appeals/MSPB matters U.S. Merit Systems Protection Board Disagreement with law or other political dispute Your elected legislative official

Healthcare Inspection—Clinical and Administrative Concerns Related to the Podiatry Department, Lexington VA Medical Center, Kentucky

2018
17-05440-167
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted an inspection to evaluate clinical and administrative concerns involving a specific podiatrist at the Lexington Veterans Affairs Medical Center (Facility), Kentucky. The OIG did not substantiate that Podiatrist A performed inadequate podiatry...

Comprehensive Healthcare Inspection Program Review of the VA Puget Sound Health Care System, Seattle, Washington

2018
18-00334-164
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a focused evaluation of the quality of care delivered in the inpatient and outpatient settings of the VA Puget Sound Health Care System (the Facility). The review covered key clinical and administrative processes associated with promoting quality...

Audit of the Beneficiary Travel Program, Special Mode of Transportation, Eligibility and Payment Controls

2018
15-00022-139
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

The purpose of the Beneficiary Travel Program is to help alleviate the costs of travel to medical appointments for eligible veterans. Under this program, VA has the authority to pay travel expenses including mileage traveled by an eligible veteran to and from a VA-approved facility for the purpose...

Alleged Contracting and Appropriation Irregularities at the Office of Transition, Employment, and Economic Impact

2018
16-04555-138
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a review in response to a Hotline complaint alleging that the Veterans Benefits Administration (VBA) Office of Transition, Employment, and Economic Impact (OTEEI) authorized printing services that were out of scope, resulting in an unauthorized...

VA’s Federal Information Security Modernization Act Audit for Fiscal Year 2017

2018
17-01257-136
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

The Federal Information Security Modernization Act of 2014 (FISMA) requires each federal agency to develop, document, and implement an agencywide information security and risk management program. VA has made progress producing, documenting, and distributing policies and procedures as part of its...

Healthcare Inspection - Testosterone Replacement Therapy Initiation and Follow-Up Evaluation in VA Male Patients

2018
15-03215-154
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) initiated and conducted a study to assess whether VA providers established androgen deficiency (lower levels of male sex hormones, particularly testosterone, than is needed for health) prior to initiating testosterone therapy and the extent VA providers...

Healthcare Inspection Inadequate Intensivist Coverage and Surgery Service Concerns VA Gulf Coast Healthcare System Biloxi, Mississippi

2018
17-03399-150
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted an inspection to evaluate allegations of inadequate staffing of intensivists (physicians who are specialists in the care of critically ill patients) and other Surgery Service concerns at the VA Gulf Coast Healthcare System (System), Biloxi...

Comprehensive Healthcare Inspection Program Review of the Martinsburg VA Medical Center Martinsburg, West Virginia

2018
17-05409-140
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a focused evaluation of the quality of care delivered at the Martinsburg VA Medical Center (Facility). The review covered key clinical and administrative processes associated with promoting quality care—Leadership and Organizational Risks...

Comprehensive Healthcare Inspection Program Review of the Samuel S. Stratton VA Medical Center Albany, New York

2018
17-05407-141
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a focused evaluation of the quality of care delivered at the Samuel S. Stratton VA Medical Center (facility). The review covered key clinical and administrative processes associated with promoting quality care—Leadership and Organizational Risks...

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