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Abbreviation
VA
Agencies
Department of Veterans Affairs
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline

The Hotline accepts tips or complaints that, on a select basis, result in reviews of: • VA-related criminal activity • Systemic patient safety issues • Gross mismanagement or waste of VA resources • Misconduct by senior VA officials The VA OIG investigates substantial allegations of whistleblower reprisal against employees of VA contractors, grantees, subgrantees, and personal services subcontractors. The VA OIG reports substantiated allegations of reprisal to the employer and VA for corrective action.

What Not to Report to the OIG Hotline

The Hotline does not accept complaints that are unrelated to programs and operations of the Department of Veterans Affairs nor that are addressed in another legal or administrative forum: TYPE OF COMPLAINT WHO SHOULD YOU CONTACT Claim for VA disability and pension benefits, and ratings, appeals, or home loan issues Veterans Benefits Administration (1-800-827-1000) Claim for VA education benefits Veterans Benefits Administration (1-888-442-4551) Patient health care dispute Patient Advocate at your local VA medical facility Tort claim or other legal issue/case/claim Local VA Regional Counsel office (202-461-4900) VA billing issues - Compliance and Business Integrity 1-866-842-4357 Litigation matters Private counsel; applicable court Employee grievances, unfair labor practices, union matters Local union representative, Federal Labor Relations Authority VA employee whistleblower retaliation issues U.S. Office of Special Counsel (1-800-872-9855) Other VA employee whistleblower issues and concerns about VA employee VA Office of Accountability and Whistleblower Protection performance and accountability (855-429-6669) or (202-461-4119) Whistleblower disclosures not related to the VA U.S. Office of Special Counsel (1-800-872-9855) Discrimination and EEO complaints for VA employees, former VA employees, VA Office of Resolution Management (1-888-566-3982) and applicants for VA positions Discrimination and complaints related to the Uniformed Services Employment U.S. Department of Labor's Veterans' Employment and Training Service and Reemployment Rights Act (USERRA) and the U.S. Office of Special Counsel Personnel actions/adverse action appeals/MSPB matters U.S. Merit Systems Protection Board Disagreement with law or other political dispute Your elected legislative official

Independent Review of VA’s Fiscal Year 2018 Detailed Accounting Submission to the Office of National Drug Control Policy

2019
19-00224-87
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The Executive Office of the President’s Office of National Drug Control Policy, Accounting of Drug Control Funding and Performance Summary circular, requires federal agencies to submit an annual detailed accounting of their funds and activities related to the National Drug Control Program. The...

Independent Review of VA’s Fiscal Year 2018 Performance Summary Report to the Office of National Drug Control Policy

2019
19-00225-86
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The Executive Office of the President’s Office of National Drug Control Policy, Accounting of Drug Control Funding and Performance Summary circular, requires federal agencies to submit annual performance-related information for National Drug Control Program activities. The circular also requires...

Federal Information Security Modernization Act Audit for Fiscal Year 2018

2019
18-02127-64
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) contracted with CliftonLarsonAllen LLP to assess the VA’s information security program in accordance with the Federal Information Security Modernization Act of 2014 (FISMA). FISMA requires agencies to conduct annual reviews of their information security...

Delayed Radiology Test Reporting at the Dwight D. Eisenhower VA Medical Center, Leavenworth, Kansas (VA Eastern Kansas Health Care System)

2019
18-00980-84
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a healthcare inspection to review the delay in a patient’s diagnosis and care and determine the extent and contributory causes of delays in communicating abnormal test results at the Dwight D. Eisenhower VA Medical Center, Leavenworth, Kansas. After...

Delays in Processing Community-Based Patient Care at the Orlando VA Medical Center, Florida

2019
18-01766-78
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

At Congressman Bill Posey’s request, the VA Office of Inspector General (OIG) conducted a healthcare inspection at the Orlando VA Medical Center, Florida, following allegations that a patient died while experiencing a delay in obtaining approval for surgery outside VA. It was additionally alleged...

Medication Management, Dispensing, and Administration Deficiencies at the VA Maryland Health Care System, Perry Point, Maryland

2019
17-05742-66
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a healthcare inspection in response to a request from the OIG Office of Investigations to review the care of a patient at the Perry Point VA Medical Center, Maryland. The patient died in the hospice unit after receiving a potential overdose of a...

Lost Opportunities for Efficiencies and Savings During Data Center Consolidation

2019
16-04396-44
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted this audit to determine whether VA met the data center requirements of the Federal Information Technology Acquisition Reform Act. The OIG found that VA did not maintain complete and updated data center inventories or include sufficient plans for...

Falsification of Blood Pressure Readings at the Danville Community Based Outpatient Clinic, Salem, VA

2019
18-05410-62
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) identified a primary care provider who appeared to have falsely documented patients’ blood pressure readings at the Danville Community Based Outpatient Clinic (CBOC) of the Salem VA Medical Center (facility), Virginia. The CBOC is a contracted clinic staffed...

Comprehensive Healthcare Inspection Program Review of the Washington DC VA Medical Center

2019
17-01757-50
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a focused evaluation of the Washington DC VA Medical Center. The review covered key processes associated with promoting quality care—Leadership and Organizational Risks; Quality, Safety, and Value (QSV); Credentialing and Privileging; Environment of...

Alleged Clinical and Administrative Concerns Involving a Wound Care Provider in Veterans Integrated Service Network 21

2019
18-05264-58
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a healthcare inspection at a Veterans Integrated Service Network 21 medical facility in response to a complaint alleging that a provider’s deficient practices placed patients at risk for poor outcomes, the provider mismanaged clinic time and...

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