Skip to main content
Abbreviation
VA
Agencies
Department of Veterans Affairs
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline

The Hotline accepts tips or complaints that, on a select basis, result in reviews of: • VA-related criminal activity • Systemic patient safety issues • Gross mismanagement or waste of VA resources • Misconduct by senior VA officials The VA OIG investigates substantial allegations of whistleblower reprisal against employees of VA contractors, grantees, subgrantees, and personal services subcontractors. The VA OIG reports substantiated allegations of reprisal to the employer and VA for corrective action.

What Not to Report to the OIG Hotline

The Hotline does not accept complaints that are unrelated to programs and operations of the Department of Veterans Affairs nor that are addressed in another legal or administrative forum: TYPE OF COMPLAINT WHO SHOULD YOU CONTACT Claim for VA disability and pension benefits, and ratings, appeals, or home loan issues Veterans Benefits Administration (1-800-827-1000) Claim for VA education benefits Veterans Benefits Administration (1-888-442-4551) Patient health care dispute Patient Advocate at your local VA medical facility Tort claim or other legal issue/case/claim Local VA Regional Counsel office (202-461-4900) VA billing issues - Compliance and Business Integrity 1-866-842-4357 Litigation matters Private counsel; applicable court Employee grievances, unfair labor practices, union matters Local union representative, Federal Labor Relations Authority VA employee whistleblower retaliation issues U.S. Office of Special Counsel (1-800-872-9855) Other VA employee whistleblower issues and concerns about VA employee VA Office of Accountability and Whistleblower Protection performance and accountability (855-429-6669) or (202-461-4119) Whistleblower disclosures not related to the VA U.S. Office of Special Counsel (1-800-872-9855) Discrimination and EEO complaints for VA employees, former VA employees, VA Office of Resolution Management (1-888-566-3982) and applicants for VA positions Discrimination and complaints related to the Uniformed Services Employment U.S. Department of Labor's Veterans' Employment and Training Service and Reemployment Rights Act (USERRA) and the U.S. Office of Special Counsel Personnel actions/adverse action appeals/MSPB matters U.S. Merit Systems Protection Board Disagreement with law or other political dispute Your elected legislative official

Audit of the Personnel Suitability Program

2018
17-00753-78
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) evaluated controls over the adjudication of background investigations at VA medical facilities to determine whether adjudication actions were timely completed and reliably recorded. The OIG found VA did not effectively manage the personnel suitability program...

Comprehensive Healthcare Inspection Program Review of the VA Nebraska-Western Iowa Health Care System Omaha, Nebraska

2018
17-05402-137
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a focused evaluation of the quality of care delivered in the inpatient and outpatient settings of the VA Nebraska-Western Iowa Health Care System (Facility). The review covered key clinical and administrative processes associated with promoting...

Independent Review of VA’s FY 2017 Detailed Accounting Submission to the Office of National Drug Control Policy

2018
18-00836-147
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

As required by the Office of National Drug Control Policy (ONDCP) Circular, Accounting of Drug Control Funding and Performance Summary, dated January 18, 2013, the OIG reviewed VA’s FY 2017 Detailed Accounting Submission to the ONDCP. The OIG reviewed VA’s management’s assertions concerning VA’s...

Independent Review of VA’s FY 2017 Performance Summary Report to the Office of National Drug Control Policy

2018
18-00835-146
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The Office of National Drug Control Policy (ONDCP) Circular, Accounting of Drug Control Funding and Performance Summary, dated January 18, 2013, requires the OIG to review VA’s FY 2017 Performance Summary Report to the ONDCP. According to the circular’s criteria and requirements, the OIG reviewed...

VHA Review of Selected Construction Projects at Oklahoma City VA Health Care System

2018
17-00253-102
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) reviewed potential mismanagement in the planning and oversight of two construction projects—a new Surgical Intensive Care Unit (SICU) and an expanded Operating Room (OR) Suite—at the Oklahoma City VA Health Care System (OKCVAHCS). The projects were scheduled...

Review of Alleged Irregularities with the Health Eligibility Center's 365-Day Response Letters to Individuals with Pending Health Care Enrollment Records

2018
httpswwwvagovoigpubsVAOIG-17-02123-109pdf
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) evaluated the merits of allegations that identified irregularities during an Health Eligibility Center (HEC) outreach mailing campaign. The complainant alleged that the HEC sent incorrect 365-day response letters to veterans with pending health care...

Comprehensive Healthcare Inspection Program Review of the Providence VA Medical Center, Providence, Rhode Island

2018
17-01761-129
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a focused evaluation of the quality of care delivered in the inpatient and outpatient settings of the Providence VA Medical Center (facility). The review covered key clinical and administrative processes associated with promoting quality care...

Audit of Vocational Rehabilitation and Employment Program Subsistence Allowance Payments

2018
16-05121-110
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

The OIG examined whether the Veterans Benefits Administration (VBA), in its management of the Vocational Rehabilitation and Employment (VR&E) program, ensured that accurate and timely subsistence allowance payments were made to eligible veterans. Veterans participating in the VR&E program receive a...

Audit of VISN 7 Power Wheelchair and Scooter Repairs

2018
16-04655-70
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted this audit at the request of Senator Johnny Isakson who was concerned that delays in the repair of VA-issued power wheelchairs and scooters at the Atlanta VA Health Care System placed veterans at physical and financial risk. To evaluate these...

Comprehensive Healthcare Inspection Program Review of the Clement J. Zablocki VA Medical Center, Milwaukee, Wisconsin

2018
17-01854-115
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a focused evaluation of the quality of care delivered at the Clement J. Zablocki VA Medical Center (facility). The review covered key clinical and administrative processes associated with promoting quality care—Leadership and Organizational Risks...

Subscribe to Department of Veterans Affairs OIG