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Abbreviation
AMTRAK
Agencies
Amtrak (National Railroad Passenger Corporation)
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline
Contract and Grant Fraud Environmental, Health, and Safety Violations Computer Crimes Product Substitution and Suspect/Counterfeit Parts Bribery, Kickbacks, and Gratuities False Statements and False Claims Conflicts of Interest and Ethical Conduct Violations Travel Fraud Theft or Abuse of Government Property Violation(s) of Criminal Law and/or the Civil False Claims Act in Connection with a Federal Contract Other Violations of Federal Laws and Regulations Any Issue Believed to be Fraud, Waste, or Abuse Related
What Not to Report to the OIG Hotline
Amtrak Emergencies - Amtrak emergencies should be directed to the Amtrak Police Department at 1-800-331-0008. Customer Service Complaints - If you wish to submit a customer service complaint, such as issues related to train delays, cleanliness of trains, demeanor of Amtrak employees, and/or to request a refund, please contact Amtrak Customer Service or 1-800-USA-RAIL.

Medical Services Provider Pleads Guilty to Health Care Fraud

2019
OIG-WS-2019-316
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

John Mckoy pleaded guilty in U.S. District Court, Eastern District of Pennsylvania, on June 14, 2019, to multiple health care fraud charges related to involvement in a scheme to defraud a health care benefit plan, which provided coverage to Amtrak employees and their dependents. McKoy was the owner...

Employee Terminated for Violation of Company Policies

2019
OIG-WS-2019-315
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An Amtrak Customer Service Representative in Salinas, California, was terminated from employment on April 5, 2019, following an administrative hearing for violating company policies. Our investigation found that the Customer Service Representative manually adjusted ticket prices for the benefit and...

Employee Terminated for Violation of Company Policy

2019
OIG-WS-2018-314
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An Amtrak Service/Train Attendant in Chicago, Illinois, was terminated from employment on May 23, 2019, following an administrative hearing for violating company policy. Our investigation found that the employee used a Social Security number that did not belong to her and lied to Human Resources...

Semiannual Report to Congress #59 (October 1, 2018 to March 31, 2019)

2019
SAR-59
Semiannual Report
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

I am pleased to submit our Semiannual Report to the United States Congress. This report—our office’s 59th—highlights our audits and investigations for the six months ending March 31, 2019, pursuant to the Inspector General Act of 1978, as amended. During this period, our audit work continued to...

Governance: Quality Control Review of the Independent Audit of Amtrak’s Consolidated Financial Statements for Fiscal Year Ended 2018

2019
OIG-A-2019-007
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Amtrak (the company) contracted with the independent certified public accounting firm of Ernst & Young LLP to audit its consolidated financial statements as of September 30, 2018, and for the year then ended, and to provide a report on internal control over financial reporting and on compliance and...

Real Property: Improving Management Processes Could Reduce Costs and Generate Additional Revenues

2019
OIG-A-2019-006
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

This report assesses the effectiveness of the company’s real property management processes.We identified several opportunities to strengthen the effectiveness of the company’s real property management processes. Specifically, the company could have avoided at least $23.2 million in unnecessary costs...

Vendor’s Employees Plead Guilty in $7.6M Contract Steering Scheme

2019
OIG-WS-2019-312
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Two executives at a textile company, based in Milford, Delaware, pleaded guilty to federal program bribery charges in U.S. District Court in February.Donald Crothers, the company’s vice president for marketing and contract administration, and John Gonzales, the company’s executive vice president and...

Employees Resign After Pleading Guilty for Timekeeping Fraud

2019
OIG-WS-2019-313
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Two Amtrak employees, Narcisse Tsaba, Electrician, and Jean-Jacques Lontchi, Locomotive Inspector, resigned on February 4 and February 12, 2019, respectively. The two employees previously pleaded guilty to misdemeanor fraud charges in the District of Columbia Superior Court for participating in a...

Employee Terminated for Sabotage, Receipt of Illegitimate Overtime Pay

2019
OIG-WS-2019-311
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An Amtrak Sheetmetal Technician in Los Angeles, California, was terminated from employment on March 15, 2019, following an administrative hearing for violating company policy. Our investigation found that the employee intentionally sabotaged a wheel truing machine in the Los Angeles yard in order to...

Employee Terminated for Violation of Company Policies

2019
OIG-WS-2019-310
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An Amtrak Foreman/Trackman in Los Angeles, California, was terminated from employment on February 25, 2019, following the employee’s administrative hearing for violating company policies. Our investigation found that the Foreman/Trackman stole paper products from the locker room supply cabinet and...

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