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Abbreviation
AMTRAK
Agencies
Amtrak (National Railroad Passenger Corporation)
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline
Contract and Grant Fraud Environmental, Health, and Safety Violations Computer Crimes Product Substitution and Suspect/Counterfeit Parts Bribery, Kickbacks, and Gratuities False Statements and False Claims Conflicts of Interest and Ethical Conduct Violations Travel Fraud Theft or Abuse of Government Property Violation(s) of Criminal Law and/or the Civil False Claims Act in Connection with a Federal Contract Other Violations of Federal Laws and Regulations Any Issue Believed to be Fraud, Waste, or Abuse Related
What Not to Report to the OIG Hotline
Amtrak Emergencies - Amtrak emergencies should be directed to the Amtrak Police Department at 1-800-331-0008. Customer Service Complaints - If you wish to submit a customer service complaint, such as issues related to train delays, cleanliness of trains, demeanor of Amtrak employees, and/or to request a refund, please contact Amtrak Customer Service or 1-800-USA-RAIL.

Employee Terminated for Violation of Company Policy and Amtrak Vendor Suspended

2019
OIG-WS-2019-309
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An Amtrak Superintendent in Los Angeles, California, was terminated from employment on February 9, 2019, following the issuance of our investigative report that determined the Superintendent violated company policy. Our investigation found that the Superintendent awarded more than $22,000 in...

Safety and Security: Opportunities to Improve the Effectiveness of Controls for Detecting Drug- and Alcohol-Related Issues of Employees in Safety-Sensitive Positions

2019
OIG-A-2019-005
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

This report assesses the effectiveness of company efforts to detect drug and alcohol issues among employees in safety-sensitive positions. We identified weaknesses in the company’s controls for detecting drug- and alcohol-related issues among its employees in safety-sensitive positions. We found...

Employee Resigns After Admission to Theft From Employee Fund

2019
OIG-WS-2019-308
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An Amtrak employee in Los Angeles, California, resigned from employment on December 4, 2018, following our investigation which revealed the employee stole money from the Employee Committee Fund. During an interview, the employee admitted to stealing over $20,000 from the fund and using the money to...

Former Employee Pleads Guilty for Stealing Ticket Funds

2019
OIG-I-2019-307
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

A former ticket agent who was assigned to Los Angeles Union Station pleaded guilty to felony charges for theft of funds in U.S. District Court on February 25, 2019. Our investigation determined that the former ticket agent would wait until train conductors electronically scanned passenger tickets...

Acquisition and Procurement: Weaknesses in Contract Oversight Pose Financial, Operational, and Legal Risks

2019
OIG-A-2019-004
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

This report assesses the extent to which the company has taken steps to ensure that contracting officers’ technical representatives (COTRs) conduct effective post-award contract oversight. We identified weaknesses in Amtrak’s practices related to its COTRs who should provide day-to-day oversight of...

Employees Disciplined For Passenger Travel Policy Violations

2019
OIG-I-2019-306
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An Amtrak Passenger Conductor, two Assistant Passenger Conductors, and an Usher/Gateman were disciplined for policy violations on February 5, 2019. The employees allowed and/or assisted non-ticketed passengers to receive unauthorized free travel aboard company trains on several occasions, generally...

Train Operations: Opportunities Exist to Improve Private Railcar Management and Business Practices

2019
OIG-A-2019-003
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Individuals and companies use private railcars for leisure travel and to operate businesses by renting the railcars, hosting onboard events, or selling individual seats or beds. When Amtrak assumed responsibility for intercity passenger rail service in 1971, it also assumed responsibility for the...

Employees Disciplined for Misuse of Amtrak Computers

2019
OIG-I-2019-305
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An Amtrak Foreman was formally reprimanded and disqualified from his current position on January 22, 2019, for one year after he admitted to violating the company’s Standards of Excellence and Acceptable Use policies for computer and network systems. The employee inappropriately viewed movies while...

Amtrak Contracting Officer Sentenced in $7.6M Contract Steering Scheme

2019
OIG-I-2019-304
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

A former Amtrak employee was sentenced on January 22, 2019, in U.S. District Court to a year and one day incarceration for federal program bribery. Also, the court ordered the employee to forfeit funds and property totaling $20,042.Timothy Miller, who pleaded guilty on April 19, 2018, to one count...

Employee Resigns When Questioned About Falsified Document

2019
OIG-I-2019-303
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An Amtrak Service Engineer resigned from employment on December 20, 2018, following a joint investigation with the Metropolitan Transportation Authority (MTA) OIG which revealed the employee simultaneously worked at both Amtrak and New York’s MTA. The employee failed to disclose his dual employment...

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