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Abbreviation
AMTRAK
Agencies
Amtrak (National Railroad Passenger Corporation)
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline
Contract and Grant Fraud Environmental, Health, and Safety Violations Computer Crimes Product Substitution and Suspect/Counterfeit Parts Bribery, Kickbacks, and Gratuities False Statements and False Claims Conflicts of Interest and Ethical Conduct Violations Travel Fraud Theft or Abuse of Government Property Violation(s) of Criminal Law and/or the Civil False Claims Act in Connection with a Federal Contract Other Violations of Federal Laws and Regulations Any Issue Believed to be Fraud, Waste, or Abuse Related
What Not to Report to the OIG Hotline
Amtrak Emergencies - Amtrak emergencies should be directed to the Amtrak Police Department at 1-800-331-0008. Customer Service Complaints - If you wish to submit a customer service complaint, such as issues related to train delays, cleanliness of trains, demeanor of Amtrak employees, and/or to request a refund, please contact Amtrak Customer Service or 1-800-USA-RAIL.

HUMAN RESOURCES: Company is Meeting Hiring Goals but Has Opportunities to Improve Hiring Efficiency

2024
OIG-A-2024-002
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

In November 2021, the Infrastructure Investment and Jobs Act (IIJA)1 provided $66 billion for passenger and freight rail improvements, the largest investment in rail in generations. Amtrak’s (the company) agreement workforce2—particularly its Electric Traction, Communication and Signals, and Track...

TECHNOLOGY: Amtrak Has Opportunities to More Effectively Protect Its Information Systems and Data from Insider Threats

2024
OIG-A-2024-001
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Like other organizations, Amtrak (the company) faces the inherent cybersecurity risk that employees or contractors are “insider threats”—that is, that they could maliciously or unintentionally use information systems or data in a manner that harms the company. Insider threats may cause more harm and...

TWO CALIFORNIA MEN PLEAD GUILTY TO WIRE FRAUD AND AIDING AND ABETTING

2024
OIG-WS-2024-305
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Jason Chan, a California resident, pleaded guilty to Wire Fraud and Aiding and Abetting on November 27, 2023, in U.S. District Court, Eastern District of California. Jamar Rogers, also a resident of California, pleaded guilty to the same charge on October 10, 2023.Our investigation found that Rogers...

FLORIDA MAN SENTENCED FOR THEFT OF GOVERNMENT FUNDS

2024
OIG-WS-2024-304
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Edel Perez Acanda, a resident of Miami, Florida, was sentenced on October 16, 2023, in U.S. District Court, Southern District of Florida, for Theft of Government Funds. Perez Acanda was sentenced to 2 months in prison, 3 years’ probation, and was ordered to pay $81,114 in restitution to Amtrak...

EMPLOYEE TERMINATED FOR ENGAGING IN OUTSIDE EMPLOYMENT WHILE ON MEDICAL LEAVE

2024
OIG-WS-2024-303
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An Amtrak Coach Cleaner based in Miami, Florida, was terminated from employment on October 5, 2023, following her administrative hearing. Our investigation found that the employee violated company policies by engaging in outside employment while on a medical leave of absence.

EMPLOYEE RESIGNS AFTER VIOLATING LEAVE POLICY

2024
OIG-WS-2024-302
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

A Lead Service Attendant based at New York Penn Station violated company policies by engaging in outside employment at two temporary employment agencies and an assisted living facility in Delaware while on medical leave and receiving Railroad Retirement Board benefits. The employee resigned prior to...

Semiannual Report to Congress #68 (April 1, 2023 to September 30, 2023)

2023
SAR-68
Semiannual Report
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

I am pleased to submit the Amtrak Office of Inspector General (OIG) Semiannual Report to the United States Congress for the six months ending September 30, 2023, which summarizes our independent and objective reviews and investigations related to Amtrak’s programs and operations.The following report...

Five Employees Resign After Time Fraud Investigation

2023
OIG-WS-2023-356
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Five Ticket Accounting Clerks based in Massachusetts violated company policies by using their Smart ID badges to fraudulently swipe one another in and/or out of Amtrak’s time and attendance machines. Four employees admitted to the violations during their interviews with our agents, and we found a...

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