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Abbreviation
AMTRAK
Agencies
Amtrak (National Railroad Passenger Corporation)
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline
Contract and Grant Fraud Environmental, Health, and Safety Violations Computer Crimes Product Substitution and Suspect/Counterfeit Parts Bribery, Kickbacks, and Gratuities False Statements and False Claims Conflicts of Interest and Ethical Conduct Violations Travel Fraud Theft or Abuse of Government Property Violation(s) of Criminal Law and/or the Civil False Claims Act in Connection with a Federal Contract Other Violations of Federal Laws and Regulations Any Issue Believed to be Fraud, Waste, or Abuse Related
What Not to Report to the OIG Hotline
Amtrak Emergencies - Amtrak emergencies should be directed to the Amtrak Police Department at 1-800-331-0008. Customer Service Complaints - If you wish to submit a customer service complaint, such as issues related to train delays, cleanliness of trains, demeanor of Amtrak employees, and/or to request a refund, please contact Amtrak Customer Service or 1-800-USA-RAIL.

Amtrak Conductor Failed to Report DWI Conviction

2023
OIG-WS-2023-355
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An Amtrak conductor based in Washington, D.C., violated company policies by failing to report an August 5, 2019, Driving While Intoxicated (DWI) conviction he incurred during his employment. Amtrak removed the employee from service pending his disciplinary hearing. The employee agreed to a Waiver in...

Major Programs: Company Improved Management of New Acela Program, but Additional Delays and Cost Increases are Likely

2023
OIG-A-2023-013
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Our objective was to reassess the company’s management and oversight of New Acela, including the trainset acquisition and other program elements necessary to launch revenue service, since we last reported on the program in 2020.We found that, despite recent improvements to the New Acela Program’s...

Employee Agrees to Civil Settlement for Falsifying Information on Pay Protection Program Loan Application

2023
OIG-WS-2023-353
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An Amtrak Customer Service Representative based in Hammond, Louisiana, signed a civil settlement agreement on June 20, 2023, with the U.S. Attorney’s Office, Southern District of Mississippi, and agreed to pay $18,182 in restitution and a $4,500 penalty for a total civil settlement amount of $22,682...

Amtrak Foreman Resigns After Leaving Amtrak Property Without Authorization

2023
OIG-WS-2023-352
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An Amtrak Foreman based in Springfield, Massachusetts, violated company policies by leaving company property on five occasions without authorization during paid shifts in June through July 2023. On these occasions, he left his subordinates without supervision, and he did so even after receiving...

Major Programs: Americans with Disabilities Act Program Progressing, but Faces Some Challenges to Meeting Completion Goals

2023
OIG-A-2023-012
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Our objective was to provide the status of the company’s progress toward achieving compliance with the ADA and identify any challenges that could delay progress. We found that the company continues to make progress on its ADA program. Since our September 2021 ADA report, the company implemented our...

Employee Agrees to Civil Settlement Related to the Fraudulent Receipt of Economic Injury Disaster Loan Advance

2023
OIG-WS-2023-351
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An Amtrak senior manager based in Philadelphia, Pennsylvania, signed a civil settlement agreement with the U.S. Attorney’s Office, Middle District of Florida, on August 15, 2023, and agreed to pay $25,441 in restitution. Our investigation found that the employee submitted applications that contained...

Manager of Clinical Laboratory Pleads Guilty to Health Care Fraud

2023
OIG-WS-2023-350
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

David Pugliese, a resident of Palm Beach County, Florida, pleaded guilty on July 28, 2023, in U.S. District Court, Southern District of Florida, to Conspiracy to Commit Health Care Fraud. Pugliese was the manager and registered agent of Capital Advantage Diagnostics, LLC, which was purportedly in...

Financial Management: The Company Has Proactively Taken Steps to Comply with the Infrastructure Investment and Jobs Act

2023
OIG-A-2023-011
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Our objective was to assess the company’s early efforts to comply with all Infrastructure Investment and Jobs Act requirements, with a focus on its ability to use, account for, and report on the $22 billion in direct IIJA funding it will receive.As of July 2023, the company has received about $731...

Employee Terminated for Engaging in Outside Employment While on Medical Leave

2023
OIG-WS-2023-348
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An Amtrak Service Attendant based in Seattle, Washington, was terminated from employment on August 2, 2023, following her administrative hearing. Our investigation found that the former employee violated company policies by engaging in outside employment while on a medical leave of absence. During...

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