U.S. Postal Service

The objective of this audit is to determine whether Express Mail refunds were properly issued, supported, and processed at the Chicago, IL, Loop Station. OIG data analytics determined the Chicago, IL, Loop Station had a 17 percent increase in dollars for refunds and voids from April 1 to September...

Our objective was to determine whether U.S. Postal Service contracting officers (COs) are properly extending contracts. The Postal Service may use options or renewals to extend contracts beyond the original agreement when doing so would represent the best value for the organization. As of July 2017...

Our audit objective was to determine if U.S. Postal Service contracting officers (COs) are administering Time and Materials (T&M) and Labor Hour Contracts in accordance with Supplying Principles and Practices (SP&P). As of July 2017, there were 105 open T&M and Labor Hour contracts awarded during...

The objective of this audit is to determine whether internal controls for issuing refunds for walk-in revenue were in place and effective at the Carmel Mountain Postal Store, San Diego, CA. The OIG Field Financial Risk Model identified the San Diego District as the second highest risk district for...

The OIG reviews decision analysis reports (DARs) in advance of Investment Review Committee (IRC) meetings to determine whether the requested investments are reasonable business decisions and are in the best interest of the U.S. Postal Service.In FY 2017, the OIG evaluated 64 DARs totaling $2.9...

Although the decline of First-Class Mail volume rightfully gets a lot of attention, it is important to understand the underlying trends affecting its key segments, including correspondence mail. This paper examines how key and interrelated factors like electronic diversion, demographic changes, the...

The objective of this audit is to determine whether internal controls for issuing permit postage and fee refunds were in place and effective at the Palm Coast, FL, Branch.The U.S. Postal Service Office of Inspector General (OIG) Field Financial Risk Model identified that the Palm Coast Branch refund...

Our objective was to assess the effectiveness of internal controls over Voyager fleet cards used in delivery operations in the Great Lakes Area.U.S. Bank manages the Voyager Fleet Systems credit card program for the U.S. Postal Service, and actively monitors transactions to identify potentially...

The objective of our audit was to assess whether the U.S. Postal Service effectively managed its Limited Duty and Rehabilitation programs to ensure that injured employees in the Southern and Pacific areas who were deemed fit returned to work timely.The Postal Service’s Limited Duty and...

The objective of our audit was to assess the effectiveness of the Postal Service’s National Recycling Program (NRP). In fiscal year (FY) 2014, the Postal Service approved $33 million for the NRP as part of an overarching initiative to drive waste and cost out of operations, generate revenue, and...