U.S. Postal Service

The Postal Service implemented use of Intelligent Mail barcodes (IMb) in September 2006, to sort and track individual letters, cards, and flats. The technology offers greater versatility by allowing many services to be requested and embedded in one barcode. The Postal Service obtains reports related...

OIG data analysis identified the Franklin, PA, Post Office had $15,915 in local purchases from October 1, 2017, to June 30, 2018, compared to $650 for the entire fiscal year (FY) 2017. It is unusual for one office to have such a high percentage of local purchases in less than one fiscal year. The...

The OIG used data analytics to identify offices with potentially fraudulent Voyager card activity. The analytics identified Centerville Branch had 22 transactions totaling $2,395 at risk during May 2018. The unit had 691 Voyager card transactions totaling $19,090 for all of May 2018. The objective...

The OIG’s data analysis identified Raleigh, NC, Capitol Station had local purchases totaling $8,240, or 27 percent of all local purchases in the Greensboro District, for the period January 1 through March 31, 2018. It is unusual for one office to have such a high percentage of local purchases as it...

We selected to audit the Mid-Carolinas District because it had the second highest extra service costs for fiscal year (FY) 2017 of $6.5 million with a total number of over 12,400 recorded extra trips. We reviewed a statistical sample of 190 PS Form 5429 (e5429), Certification of Exceptional Contract...

The OIG’s data analysis identified Raleigh, NC, Westgate Passport Facility had local purchases totaling $12,725, or 41 percent of all local purchases in the Greensboro District, for the period January 1 through March 31, 2018. It is unusual for one office to have such a high percentage of local...

We visited 14 facilities in the Great Lakes Area, and reviewed all 26,051 accidents, including all 95 serious accidents for FYs 2016 and 2017. We also reviewed employee participation in the Counseling At Risk Employees (CARE) program, which was established to engage employees in accident prevention...

The Postal Service defines a grievance as a dispute, difference or disagreement between parties or a complaint lodged by a party regarding wages, hours or conditions of employment. The grievance process allows employees to discuss and informally settle grievances with their immediate supervisor...

The Postal Service monitors service availability for Tier 1 business critical services. These services support core business functions, such as moving the mail, delivery, revenue, and customer service. For example, Click-N-Ship and PostalOne! are Tier 1 business critical services. Outages related to...

This report presents the results of our self-initiated audit of Local Purchases and Payments - Old National Branch, Atlanta, GA. The Old National Branch is in the Atlanta District of the Capital Metro Area. This audit was designed to provide U.S. Postal Service management with timely information on...