U.S. Postal Service

The Postal Service reports mail processing delays when mail is not processed in time to meet its established delivery or when mail is processed but not on the dock in time for scheduled transportation to delivery units. From October 2017 through June 2018, there were over 106 million mailpieces...

Our objective was to assess whether Decision Analysis Reports (DAR) I and II cybersecurity investments’ stated performance metrics aligned with the Corporate Information Security Office (CISO) strategic and cost objectives.

This report presents the results of our self-initiated audit of No Sale Transactions – Dallas, TX, Mockingbird Finance Station. The Mockingbird Finance Station is in the Dallas District of the Southern Area. This audit was designed to provide U.S. Postal Service management with timely information on...

This report presents the results of our self-initiated audit to evaluate mail delivery issues on selected routes at the San Antonio – Heritage Station. The Heritage Station is in the Rio Grande District of the Southern Area. We conducted the audit to provide U.S. Postal Service management with...

This management alert presents the results of our review of Inbound International Mail Operations – [Redacted] and nearby offsite facilities. We are issuing this alert to facilitate immediate corrective actions regarding the U.S. Postal Service’s ability to fulfill the U.S. Customs and Border...

We have audited the accompanying Closing Package Financial Statements of the U.S. Postal Service which comprises the Government-wide Treasury Account Symbol Adjusted Trial Balance System (GTAS) Reconciliation Report – Reclassified Balance Sheet as of September 30, 2018, and the related GTAS...

The objective of this report was to assess the maturity of the U.S. Postal Service Ethics Program in three areas: (1) agency goals and metrics, (2) accountability and consistency, and (3) cause and prevention. We discuss these areas using a maturity model framework to demonstrate the value of...

U.S. census data shows that the percent of the U.S. population who speak a language other than English grew annually from 19.6 to 21.1 percent between 2009 and 2016. Spanish, which represents the largest non-English language group, more than quadrupled since 1970, increasing from 9.6 million to 39.1...

Our objective was to evaluate the Informed Visibility (IV) system’s externally-facing and supporting servers and databases to determine whether they comply with U.S. Postal Service security control requirements and industry best practices; and whether they pose a risk to the confidentiality...

On January 5, 2015, the Postal Service revised its First-Class Mail (FCM) service standards, eliminating single-piece overnight FCM service and shifting some mail from a 2-day to a 3-day service standard. These revisions enabled the Postal Service to expand its mail processing operational window to...