U.S. Postal Service

Due to the impact of first‑line supervisors on Postal Service operations, the OIG sought to gain an understanding of the structure, footprint within the organization, and investments made in first‑line supervisors. As such, key human capital and performance data related to first‑line supervisors was...

The North Bay Processing and Distribution Center is in the San Francisco District of the Pacific Area. During fiscal year (FY) 2019, it manually processed 17.7 million letters, almost 800,000 flats, and 1.2 million parcels. It is much more cost effective for mail to be processed on mail processing...

The Vista Station is in the Nevada-Sierra District of the Western Area. The delivery unit has a total of 52 routes (42 city and 10 rural). The 42 city routes are delivered by 54 carriers (44 full-time and 10 city carrier assistants [CCA]). The 10 rural routes are delivered by 17 carriers (nine full...

The Harrisburg Processing & Distribution Center is in the Central PA District of the Eastern Area. During fiscal year (FY) 2019, it manually processed 86.9 million letters, 11.4 million flats, and 1.6 million parcels. The Harrisburg P&DC’s FY 2019 manual parcel productivity of 7,898 mailpieces per...

OIG data analytics identified the Coppell, TX, Main Office had $63,855 in refunds from April 1 through June 30, 2019. The spoiled or unused customer meter stamps (meter revenue refunds) for the Coppell Main Office were 59 percent of the overall amount of refunds within the Dallas District for the...

The Office of Inspector General is tasked with ensuring efficiency, accountability, and integrity in the U.S. Postal Service. We also have the distinct mission of helping to maintain confidence in the mail and postal system, as well as to improve the Postal Service's bottom line. We use audits and...

The objective of this audit was to determine if nonsaleable stamp stock is properly accounted for and managed and whether voided PVI labels were properly supported and processed at the LAX Airport Finance Station.

Our objective was to determine whether the U.S. Postal Inspection Service, Charlotte Division, implemented effective controls for accountable property, training, and case management. Based on a risk analysis of closed case count and workhours, number of hotline referrals, and National Compliance...

Based on our data analysis for fiscal year (FY) 2019, Quarter (Q) 3, we identified the Far Rockaway MPO and Park Station had local purchases and payments totaling $10,583. The local purchases for miscellaneous services for the Far Rockaway MPO and Park Station were 70 percent of the overall amount...

The Southgate, MI, Post Office is in the Detroit District of the Great Lakes Area. Employees use Account Identifier Code (AIC) 526, Refund Spoiled/Unused Customer Meter Stamps, to record refunds of spoiled/unused postage meter stamps from customer postage meters. OIG data analytics identified the...