U.S. Postal Service

The Harrisburg Processing & Distribution Center is in the Central PA District of the Eastern Area. During fiscal year (FY) 2019, it manually processed 86.9 million letters, 11.4 million flats, and 1.6 million parcels. The Harrisburg P&DC’s FY 2019 manual parcel productivity of 7,898 mailpieces per...

OIG data analytics identified the Coppell, TX, Main Office had $63,855 in refunds from April 1 through June 30, 2019. The spoiled or unused customer meter stamps (meter revenue refunds) for the Coppell Main Office were 59 percent of the overall amount of refunds within the Dallas District for the...

The Office of Inspector General is tasked with ensuring efficiency, accountability, and integrity in the U.S. Postal Service. We also have the distinct mission of helping to maintain confidence in the mail and postal system, as well as to improve the Postal Service's bottom line. We use audits and...

The objective of this audit was to determine if nonsaleable stamp stock is properly accounted for and managed and whether voided PVI labels were properly supported and processed at the LAX Airport Finance Station.

Our objective was to determine whether the U.S. Postal Inspection Service, Charlotte Division, implemented effective controls for accountable property, training, and case management. Based on a risk analysis of closed case count and workhours, number of hotline referrals, and National Compliance...

Based on our data analysis for fiscal year (FY) 2019, Quarter (Q) 3, we identified the Far Rockaway MPO and Park Station had local purchases and payments totaling $10,583. The local purchases for miscellaneous services for the Far Rockaway MPO and Park Station were 70 percent of the overall amount...

The Southgate, MI, Post Office is in the Detroit District of the Great Lakes Area. Employees use Account Identifier Code (AIC) 526, Refund Spoiled/Unused Customer Meter Stamps, to record refunds of spoiled/unused postage meter stamps from customer postage meters. OIG data analytics identified the...

The control environment is the foundation on which an organization builds and operates an effective system of internal control. The U.S. Postal Service had an annual contract spend of $12.9 billion in FY 2018; therefore, it is critical that Supply Management (SM) maintains an effective control...

Our objective was to evaluate the U.S. Postal Service’s performance in processing Election and Political Mail for the 2018 midterm and special elections. The Postmaster General requested this audit. We previously reviewed the Processing Readiness for Election and Political Mail for the 2018 Midterm...

OIG data analytics identified the Hazelwood Main Post Office recorded $87,165 to AIC 526 from April 1 to June 30, 2019. This represents a 542 percent increase of meter revenue refunds compared to the same period last year. Further, meter revenue refunds at the Hazelwood Main Post Office were the...