Emergency Preparedness for Hurricane Sandy

Hurricane Sandy on October 29, 2012, caused billions of dollars in damages on the eastern seaboard, including about $39.6 million in total costs and damages to the U.S. Postal Service. In the wake of this national disaster, we assessed the Postal Service’s efforts to protect employees, mail, and other assets in the storm’s immediate aftermath and whether the Postal Service’s Address Management System (AMS) could benefit other agencies in response to future national emergencies. The AMS contains a National Change of Address process that allows customers to update their addresses.