U.S. Postal Service

This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Downtown San Diego Station in San Diego, CA (Project Number 22-060). The Downtown San Diego Station is in the California District of the WestPac Area. The station...

This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Ramona Main Post Office (MPO) in Ramona, CA (Project Number 22-062). The Ramona Main Post Office is in the California 6 District of the WestPac Area and services...

This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Linda Vista Station, San Diego, CA (Project Number 22-059). The Linda Vista Station is in the California District of the WestPac Area and services ZIP Codes 92108...

This report presents the results of our self-initiated audit of Deposit by Mail (DBM) Controls at the U.S. Postal Service’s [redacted] (Project Number 22-234). The [redacted] is in the Lakeshores division of the Western Processing region of the Postal Service. This audit was designed to provide...

The U.S. Postal Inspection Service’s Analytics and Cybercrime Program provides investigative, forensic, and analytical support to field divisions and headquarters. A core component of this program is the Internet Covert Operations Program (iCOP), established in 2018 to provide analytics support for...

This report presents the results of our self-initiated audit of Efficiency of Operations at the Columbus Processing and Distribution Center (P&DC) in Columbus, OH (Project Number 22-041). We conducted this audit to provide U.S. Postal Service management with timely information on operational risks...

This report presents a summary of the results of our self-initiated audits assessing mail delivery, customer service, and property conditions at four select delivery units in the Portland, OR, region (Project Number 22-001). These delivery units included the Beaverton, OR, and Vancouver, WA, Main...

In this white paper, the OIG sought to identify opportunities and challenges in adopting electric delivery vehicles. We assessed the suitability of using electric vehicles as delivery vehicles and analyzed the potential long-term cost savings of a new electric delivery vehicle compared to a new gas...

Surface Transfer Centers (STC) are contracted mail facilities that distribute, consolidate, dispatch, and transfer all mail classes within the surface network. They also divert mail volume from air to surface transportation and serve as a concentration point for consolidating mail from under...

This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the East City Annex in Columbus, OH (Project Number 22-044). The East City Annex is in the Ohio 2 District of the Central Area. The carrier annex services ZIP Codes...