U.S. Postal Service

This report presents the results of our self-initiated audit of the efficiency of operations at the Delaware Processing and Distribution Center (P&DC) in Wilmington, DE. We conducted this audit to provide U.S. Postal Service management with timely information on operational risks at this P&DC. We...

The Postal Service has weathered tremendous changes since the turn of the 21st century. Despite financial challenges and declining mail volume, USPS remains a foundational institution that continues to deliver for the people of this country.In this white paper, the OIG sought to provide a high-level...

This report presents a summary of the results of our self-initiated audits assessing mail delivery, customer service, and property conditions at three select delivery units in the Atlanta, GA, region. The three delivery units we audited were the McDonough Main Post Office (MPO), Old National Station...

The U.S. Postal Service has 50 authorized officer positions, including the postmaster general, deputy postmaster general, and all vice presidents. During FY 2022, the Postal Service had forty-seven active officers and one employee that participated in an accredited degree program. Officers filed 694...

The U.S. Postal Service delivered over 129 billion mailpieces on more than 233,171 routes in fiscal year (FY) 2021. The Postal Service’s goal is for carriers to deliver all mail along their assigned route on the scheduled delivery day. However, there are situations where mail may not be delivered on...

The U.S. Postal Inspection Service is responsible for ensuring the safety and security of postal employees, postal facilities, and the mail. Postal inspectors are federal law enforcement agents authorized to carry out this mission. They use various tools and resources to conduct their work. For...

The Postal Reorganization Act of 1970 requires annual audits of the U.S. Postal Service’s financial statements. In addition, the Postal Accountability and Enhancement Act of 2006 requires the Postal Service to comply with Section 404 of the Sarbanes-Oxley Act. This section requires the Postal...

The Office of Inspector General is tasked with ensuring efficiency, accountability, and integrity in the U.S. Postal Service. We also have the distinct mission of helping to maintain confidence in the mail and postal system, as well as to improve the Postal Service's bottom line. We use audits and...

This report presents a summary of the results of our self-initiated audit assessing mail delivery, customer service, and property conditions at three select delivery units in the New Jersey Region of the Atlantic Area. These delivery units included the Belleville Annex in Belleville, the Kearny Main...

This interim report presents the results of our self-initiated audit of the efficiency of selected processes at the Woburn Main Post Office in Woburn, MA. The Woburn MPO is in the Massachusetts-Rhode Island District of the Atlantic Area. We judgmentally selected the Woburn MPO for our audit.