U.S. Postal Service

This report presents a summary of the results of our self-initiated audits assessing mail delivery, customer service, and property conditions at six select delivery units in the Delaware–Pennsylvania 2 District in the Atlantic Area. These delivery units included the Germantown, Logan, and North...

This report presents a summary of the results of our self-initiated audits assessing the efficiency of selected processes at three selected retail units in the Massachusetts-Rhode Island (MA-RI) District (Project Number 22-188). These retail units include Fort Point Station, Woburn Post Office, and...

The Safety and Health Program is intended to provide guidance through effective training to support and sustain the U.S. Postal Service’s work environment. Industrial accidents involve personal injuries as well as property damage that can include motor vehicle damage under certain conditions...

The mission of the U.S. Postal Service is to provide the American public with trusted, affordable, and universal mail service. The Postal Service employs 653,167 career and noncareer employees to carry out its mission. To ensure its employees are working in safe conditions and are compliant with...

The Postal Service Reform Act of 2022 (PSRA) was signed into law on April 6, 2022. While some form of postal reform had been proposed in every Congress since the 112th (2011-2013), none has made it to the President’s desk until this year.

The U.S. Postal Service holds its cash in the Postal Service Fund with the Federal Reserve Bank of New York and, traditionally, has invested its excess cash in highly liquid, overnight investments (Overnight Treasuries) issued by the U.S. Department of Treasury (Treasury), where interest rate...

This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Lancaster Avenue Station in Wilmington, DE. The Lancaster Avenue Station is in the Delaware-Pennsylvania 2 District of the Atlantic Area and services ZIP Codes...

This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Edgemoor Branch, in Wilmington, DE. The Edgemoor Branch is in the Delaware-Pennsylvania 2 District of the Atlantic Area and services ZIP Codes 19703, 19802, 19809...

This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Marshallton Branch in Wilmington, DE. The Marshallton Branch is in the Delaware-Pennsylvania 2 District of the Atlantic Area and services ZIP Code 19808. This ZIP...

This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the North Philadelphia Station in Philadelphia, PA. The North Philadelphia Station is in the Delaware- Pennsylvania 2 District of the Atlantic Area and services ZIP...