U.S. Postal Service

The U.S. Postal Service operates more than 8,500 automated systems and equipment to move and deliver nearly half the world’s mail. It deploys computer systems and equipment that manage, monitor, and control a variety of mail functions. Without proper controls, there is an increased risk of damage to...

The U.S. Postal Service needs effective and productive operations to fulfill its mission of providing prompt, reliable, and affordable mail service to the American public. It has a vast transportation network that moves mail and equipment among 217 processing facilities and about 33,500 post offices...

This interim report presents the results of our self-initiated audit of delivery operations and property conditions at the Apple Valley Branch in Saint Paul, MN. The Apple Valley Branch is in the Minnesota-North Dakota District of the Central Area and services ZIP Code 55124. This ZIP Code serves...

This interim report presents the results of our self-initiated audit of delivery operations and property conditions at the New Brighton Carrier Annex in Saint Paul, MN . The New Brighton Carrier Annex is in the Minnesota-North Dakota District of the Central Area and services ZIP Code 55112. This ZIP...

We performed audits at the North Houston Processing and Distribution Center (P&DC) and three delivery units serviced by the P&DC in the Houston, Texas region during the week of September 11, 2023. The delivery units included the Fairbanks Station, New Houston, TX; Oak Forest Station, Houston, TX...

We performed a self-initiated audit at the Eastern Shore Processing and Distribution Facility and four delivery units serviced by the P&DF during the week of September 11, 2023. The delivery units included the Cambridge, Easton, and Salisbury Post Offices.We issued individual reports for the three...

Our objective was to evaluate the process for, cause of, and validity of refunds associated with the PRS product and examine the accuracy of manifested prices — the postage payments consolidators submit based on contractual rates. We conducted site visits and interviews and analyzed package data and...

Since the formation of the modern Postal Service in 1971, various laws gave it more retirement liability than other federal agencies. As an independent agency within the federal government, USPS is expected to be self-sustaining and cover costs — including retirement costs — through revenue. Thus...

Our objective was to determine whether the Postal Service was effectively testing and monitoring the performance of, providing effective oversight over the contract for, and storage of, charging stations. We observed testing at Vienna, Virginia; conducted site observations and interviews at the MDC...

We performed a self-initiated audit at the Chicago Processing and Distribution Center and four delivery units serviced by the P&DC during the week of July 24, 2023. The delivery units included the Cragin, Daniel J. Doffyn, Northtown, and Roger P. McAuliffe StationsWe issued individual reports for...