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Source Id
343

Small Business Exports

2015
MS-WP-15-002
Other
U.S. Postal Service OIG
U.S. Postal Service

Digital technologies have created a borderless, worldwide marketplace for even the smallest businesses. Global e-commerce – using the Internet to buy and sell goods and services on an international scale – is rapidly booming, as is the need for transporting those products from seller to buyer...

Mail Service Providers

2015
MS-WP-15-003
Other
U.S. Postal Service OIG
U.S. Postal Service

This paper explores the relationship between the Postal Service and a related industry group called mail service providers (MSP). MSPs perform mailing-related services for companies or organizations interested in using the mail to reach their customers. Specific MSP services include designing...

Mobile Opportunities: Smart Services for Connected Consumers

2015
RARC-WP-15-015
Other
U.S. Postal Service OIG
U.S. Postal Service

Back in 2009, the U.S. Postal Service developed USPS Mobile, an app that allows consumers to find the nearest Post Office, schedule a pick-up, put their mail on hold, or track packages. USPS Mobile holds its own against similar apps created by the Postal Service’s competitors. However, working with...

Terminal Dues in the Age of Ecommerce

2016
RARC-WP-16-003
Other
U.S. Postal Service OIG
U.S. Postal Service

Terminal dues, which posts use to pay one another for international deliveries of letters and small packages, have generally been set below domestic postage rates. As a result, the terminal dues system fails to cover many postal operators’ processing and delivery costs for international inbound mail...

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